# Confused about scanning

**URL:** https://forums.plex.tv/t/confused-about-scanning/606351
**Category:** Metadata & Adding Files
**Tags:** server-western-digital
**Created:** [June 22, 2020, 6:22pm UTC](https://forums.plex.tv/t/confused-about-scanning/606351 "2020-06-22T18:22:09Z")
**Posts on this page:** 11
**Page:** 1

<div class="post-metadata">

### Author: ![steven\_duewrite\_com](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@steven\_duewrite\_com](https://forums.plex.tv/u/steven_duewrite_com)
#### Post date: [June 22, 2020, 6:22pm UTC](https://forums.plex.tv/t/confused-about-scanning/606351/1 "2020-06-22T18:22:10Z")

</div>

Server Version#: 1.18.6.2350  
Player Version#: 4.29.2

How do I know what files Plex is scanning to look for media to upload. When I look at tutorials on-line the screen shots show a tab to view the location or change, mine does not have that

---

<div class="post-metadata">

### Author: ![steven\_duewrite\_com](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@steven\_duewrite\_com](https://forums.plex.tv/u/steven_duewrite_com)
#### Post date: [June 22, 2020, 6:34pm UTC](https://forums.plex.tv/t/confused-about-scanning/606351/2 "2020-06-22T18:34:01Z")

</div>

To clarify, I am missing the “Add Folders” item that is shown in this pic:

 ![Screen Shot 2020-06-22 at 11.32.03 AM](https://global.discourse-cdn.com/plex/original/3X/9/7/974391fadd9be123ad461ba0c950dad0610ae5d8.png)

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 22, 2020, 6:35pm UTC](https://forums.plex.tv/t/confused-about-scanning/606351/3 "2020-06-22T18:35:10Z")

</div>

take a screenshot of what you do see.

---

<div class="post-metadata">

### Author: ![steven\_duewrite\_com](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@steven\_duewrite\_com](https://forums.plex.tv/u/steven_duewrite_com)
#### Post date: [June 22, 2020, 8:48pm UTC](https://forums.plex.tv/t/confused-about-scanning/606351/4 "2020-06-22T20:48:55Z")

</div>

![Screen Shot 2020-06-22 at 1.48.17 PM](https://global.discourse-cdn.com/plex/original/3X/7/8/7826559ca2f64132aeae2a1af62a6d34535c4c8e.png)

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 23, 2020, 12:44am UTC](https://forums.plex.tv/t/confused-about-scanning/606351/5 "2020-06-23T00:44:31Z")

</div>

if you go to app.plex.tv do you see the same thing.

or if you restart your browser

---

<div class="post-metadata">

### Author: ![steven\_duewrite\_com](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@steven\_duewrite\_com](https://forums.plex.tv/u/steven_duewrite_com)
#### Post date: [June 23, 2020, 5:17am UTC](https://forums.plex.tv/t/confused-about-scanning/606351/6 "2020-06-23T05:17:48Z")

</div>

I see the same thing on the Mac App, the Browser App, when I refresh and using either Safari or Chrome. Very frustrating.

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 23, 2020, 5:34am UTC](https://forums.plex.tv/t/confused-about-scanning/606351/7 "2020-06-23T05:34:30Z")

</div>

any reason you are staying on that old version of server?

the app at app.plex.tv is also newer than IP:32400/web that’s why i was asking if that one worked

---

<div class="post-metadata">

### Author: ![steven\_duewrite\_com](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@steven\_duewrite\_com](https://forums.plex.tv/u/steven_duewrite_com)
#### Post date: [June 23, 2020, 7:13am UTC](https://forums.plex.tv/t/confused-about-scanning/606351/8 "2020-06-23T07:13:20Z")

</div>

That is the only one I saw to download? How do I get the newer version? Can I upgrade or would I have to erase and re-install.

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 23, 2020, 7:27am UTC](https://forums.plex.tv/t/confused-about-scanning/606351/9 "2020-06-23T07:27:23Z")

</div>

Just download from our downloads page [https://www.plex.tv/media-server-downloads/](https://www.plex.tv/media-server-downloads/) open the zip and replace the one in your applications folder just like any Mac app

---

<div class="post-metadata">

### Author: ![steven\_duewrite\_com](https://avatars.discourse-cdn.com/v4/letter/s/91b2a8/32.png) [@steven\_duewrite\_com](https://forums.plex.tv/u/steven_duewrite_com)
#### Post date: [June 23, 2020, 3:13pm UTC](https://forums.plex.tv/t/confused-about-scanning/606351/10 "2020-06-23T15:13:08Z")

</div>

My mistake for not mentioning in the first place. I have Plex installed on my “My Cloud Home NAS”.

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 21, 2020, 3:13pm UTC](https://forums.plex.tv/t/confused-about-scanning/606351/11 "2020-09-21T15:13:08Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
