# Connection Error when playing films on android tv app

**URL:** https://forums.plex.tv/t/connection-error-when-playing-films-on-android-tv-app/729178
**Category:** Plex Players
**Tags:** android-tv
**Created:** [July 16, 2021, 11:05am UTC](https://forums.plex.tv/t/connection-error-when-playing-films-on-android-tv-app/729178 "2021-07-16T11:05:10Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [July 16, 2021, 5:13pm UTC](https://forums.plex.tv/t/connection-error-when-playing-films-on-android-tv-app/729178/3 "2021-07-16T17:13:20Z")

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As @richyh67 mentions, there is a problem with current versions of Android/Android TV apps and older versions of Plex Media Server. The Android apps are rejecting the security certificate from the server for some reason.

Users running Plex Media Server versions 1.18.x and 1.19.x are definitely affected. The problem may happen with other Plex Media Server versions (I don’t have a list of all affected releases).

The problem is visible in the Android client log: `[FFmpeg] [ERROR] [tls @ 0xc35efba0] Peer certificate failed verification`

Updating Plex Media Server to a [current release](https://forums.plex.tv/t/plex-media-server/30447/444) fixes the problem.

If you cannot update Plex Media Server, such as some running Plex on WD & Netgear NAS, the workaround is to disable secure connections.

Plex Media Server: Settings → Network → Secure Connections = Disabled.

**Note:** You will lose Plex Web access via app.plex.tv, which uses https, when you make this change. You will have to connect to your Plex server via http://nas\_ip\_address:32400/web (ex: [http://192.168.1.2:32400/web](http://192.168.1.2:32400/web)).

In the Android app: Settings → Advanced → Allow Insecure Connections = Always

The thread linked below also discusses the problem. A Plex Employee is on the thread and working to find a resolution. You may wish to follow it to track progress (scroll to bottom of thread, change Normal to Watching).

> [@An error occurred while attempting to play this video check the connection and try again](https://forums.plex.tv/t/an-error-occurred-while-attempting-to-play-this-video-check-the-connection-and-try-again/717204):
>
> been having issues with plex for the past 4 days an error occurred while attempting to play this video check the connection and try again i have deleted the serve created a new one uninstalled the apps both on the android tv and fire tv but nothing i have i attached both [Plex Media Server Logs\_2021-05-22\_07-59-09.zip](https://forums.plex.tv/uploads/short-url/fhfdUuQwAl35NMS0uEDAr8HZdcJ.zip) (7.6 MB) the android tv logs and [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) Server Version#: Player Version#: [andriod tv logs.txt](https://forums.plex.tv/uploads/short-url/1JGxvrXUymoCznpsGM88PmFKdET.txt) (1.6 MB)

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