# Constant crash from Plexamp for Android

**URL:** <https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [April 16, 2020, 11:49pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640 "2020-04-16T23:49:27Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Rickytin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rickytin/32/6992_2.png) [@Rickytin](https://forums.plex.tv/u/Rickytin)\
**Post date:** [April 16, 2020, 11:49pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/1 "2020-04-16T23:49:28Z")

</div>

I love the app but it’s constantly crashing, every time I make a gesture to show more information it crash.

---

<div class="post-metadata">

**Author:** ![Daimyo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/daimyo/32/213551_2.png) [@Daimyo](https://forums.plex.tv/u/Daimyo)\
**Post date:** [April 17, 2020, 3:09am UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/2 "2020-04-17T03:09:10Z")

</div>

> make a gesture

what do you mean by this? Are you able to go to `Settings>Advanced>Debugging>Share Logs` and post the logs here?

---

<div class="post-metadata">

**Author:** ![Rickytin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rickytin/32/6992_2.png) [@Rickytin](https://forums.plex.tv/u/Rickytin)\
**Post date:** [April 17, 2020, 12:06pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/3 "2020-04-17T12:06:05Z")

</div>

What I mean with gesture is for example swipe up to find up next list. Yesturday I delete the app and then install again and I haven’t have a crash. I will play more with the app and if it crash I will send the logs.  
Thanks and be safe.

---

<div class="post-metadata">

**Author:** ![Rickytin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rickytin/32/6992_2.png) [@Rickytin](https://forums.plex.tv/u/Rickytin)\
**Post date:** [April 18, 2020, 2:25pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/4 "2020-04-18T14:25:10Z")

</div>

I was adding a song to create a new playlist and the app crash and it never start again.  
I have to delete the app and install again. I include the logs but I think it won’t include the crash information because I have to delete app and install again.  
I have a Samsung Galaxy Tab A 10.1 2019 with Android version 9.

[Share Debug Logs.zip](https://forums.plex.tv/uploads/short-url/DGPbUwjbR5p0MW4UgQIAZv4x3v.zip) (3.9 KB)

---

<div class="post-metadata">

**Author:** ![Rickytin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rickytin/32/6992_2.png) [@Rickytin](https://forums.plex.tv/u/Rickytin)\
**Post date:** [April 18, 2020, 3:25pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/5 "2020-04-18T15:25:22Z")

</div>

The application is not working for me every time I try to play a song it crash, I have delete and install the app 3 times.  
I have Plexamp for iPhone and its working perfect.  
Here is a new logs.

[Share Debug Logs (1).zip](https://forums.plex.tv/uploads/short-url/3H1PgSa7SxJ9AhNS96GSeCmvY6S.zip) (77.8 KB)

---

<div class="post-metadata">

**Author:** ![hokierulz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hokierulz/32/309037_2.png) [@hokierulz](https://forums.plex.tv/u/hokierulz)\
**Post date:** [April 20, 2020, 1:50pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/6 "2020-04-20T13:50:33Z")

</div>

For me on an older (but supported Android v6) phone Plexamp runs, but every time I try to play a song it briefly brings up the song display, and then the song display goes away and it goes back to the previous screen. Music does not play. I’ve tried reinstalling, and clearing app data and cache, and restarting the phone. Client logs attached.

For me it works on my other Android phones and Linux. Plexamp is fun!

[725978239623.zip](https://forums.plex.tv/uploads/short-url/jLdOGgw1L6gHsFYXP0Ykuvh0PK5.zip) (14.1 KB)

---

<div class="post-metadata">

**Author:** ![jamnum1](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@jamnum1](https://forums.plex.tv/u/jamnum1)\
**Post date:** [May 1, 2020, 4:45pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/7 "2020-05-01T16:45:41Z")

</div>

I am also getting the issue of constantly crashing on an Android 8.1 phone. [555165977902320.zip](https://forums.plex.tv/uploads/short-url/aiOLndCpzz988Hvv9aomkTiELEH.zip) (17.7 KB)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 30, 2020, 4:45pm UTC](https://forums.plex.tv/t/constant-crash-from-plexamp-for-android/575640/8 "2020-07-30T16:45:44Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
