Constant Network error occurred message after years of no issues

samsung-smart-hub

#1

I am running PMS on Samsung PS60F5500 from my pc using virgin superhub3 on a wired connection using cat6 cable. All of sudden after literally years of seamless useable, and since a recent windows 10 update I’m getting frequent network error occurred messages and Plex becomes unresponsive.

It seems to be getting worse and crashing every few minutes.

I’ve uninstalled/reinstalled apps on pc and tv, unplugged tv, rebooted router, restarted pc, but problem persists!?

Any advice before I cancel my Plex pass and move to a different media server PLEASE! I love Plex but can’t stand much more


#2

HI, sorry no answer here.
But I’ve got the same issue.
TV UE48H6400
No plex pass
Win10 Update recently
“A network error occured” each time I try to launch a file.
Navigation into plex cause no pb though.


#3

@grcarpbe@gmail.com:

If the navigation works, that means the app can access the Plex data.
If you get an issue whenever you select something to play, the problem is probably that you moved/renamed the source files.
So the database has file a listed on location b, but you moved it to c. When the app tries to find the file on location b it can’t find it.

Solution:

  • If the library moved (like from Volume1 to Volume2) > update the library source folders.
  • If you renamed some folders or files > run the library scan again.from Plex web.

#4

I’m getting the same Network error. The files would play for about 2 minutes and then time out.
Samsung Smart TV UN48JU6000.