Contents longer than 27 hours 40 minutes restart from beginning without resuming from last position

I have a TV episode encoded in a single video file that is 30 hours long. When I play it on PlexWeb or I play sync’ed one on iPhone Plex, it restarts from the beginning once the last played position goes beyond approximately at around 27 hours 40 minutes. This is approximately 100000 seconds.

**Is this due to some sort of overflow in arithmetic operation on the code?
**
If I sync it onto my iPhone using iTunes, iPhone’s inbox TV application has no problem resuming (so far I tested up to 70 hours).

Plex assumes a video is complete at approximately 90%, so watching a video past that point will loss the resume point since it thinks it is done.

What TV show has a 30 hour episode?

Plex assumes a video is complete at approximately 90%, so watching a video past that point will loss the resume point since it thinks it is done.

Is there any option to disable it? I would rather want to control it by myself than the application making false assumption.

What TV show has a 30 hour episode?

It’s an old TV series I encoded them all into a single file.

There isn’t a way to disable this. It’s hard coded into PMS. The idea for using 90% is that, normally, this would allow you to skip ending credits and still have the file marked as watched. Otherwise you’d have to watch the entire video or manually mark each video as watched.

There is a feature request to be able to change this 90%, but it’s not very popular. https://forums.plex.tv/discussion/215534/change-percentage-of-episode-viewed-where-it-decides-to-mark-it-as-watched

@“MovieFan.Plex” said:
There isn’t a way to disable this. It’s hard coded into PMS. The idea for using 90% is that, normally, this would allow you to skip ending credits and still have the file marked as watched. Otherwise you’d have to watch the entire video or manually mark each video as watched.

It makes sense but hard coded one doesn’t always work for everyone.

There is a feature request to be able to change this 90%, but it’s not very popular. https://forums.plex.tv/discussion/215534/change-percentage-of-episode-viewed-where-it-decides-to-mark-it-as-watched

I will comment on that thread to add myself on that feature request.

@“MovieFan.Plex” said:
There isn’t a way to disable this. It’s hard coded into PMS. The idea for using 90% is that, normally, this would allow you to skip ending credits and still have the file marked as watched. Otherwise you’d have to watch the entire video or manually mark each video as watched.

There is a feature request to be able to change this 90%, but it’s not very popular. https://forums.plex.tv/discussion/215534/change-percentage-of-episode-viewed-where-it-decides-to-mark-it-as-watched

It should be noted that there are numerous threads where this is requested. It seems that @“MovieFan.Plex” cheery picked one thread that would support the Plex position of “What we do is always right.”
These are just a few of the threads that come up in a pretty simple search. There are literally 100s of requests or complaints about this and Plex will not listen or provide a simple option.
https://forums.plex.tv/discussion/comment/1627043
https://forums.plex.tv/discussion/comment/1618073
https://forums.plex.tv/discussion/comment/1485547

There should be a per library or, better, per each client setting that sets what “completed” means. Something like that is simple programming but possibly beyond Plex’s abilities or desires.

I picked the thread that was in the feature request section, which is where it should be.

@“MovieFan.Plex” said:
I picked the thread that was in the feature request section, which is where it should be.

I don’t even read the “feature request” forum any more because it seems to get ignored and it is elitist because it ignores the non-Plex Pass users. While I can understand features only being available to paying customers all users can have valid ideas.

Having a feature request forum that is locked out for a large percentage of users makes that forum virtually worthless.

by no means am I a plex apologist, but I do understand that there are limited resources to understanding and resolving issues, and building out improvements, wishes and new features, along with competing priorities from directions both internal and external.

Yes I also think it would be nice to define your own completion percentage, but personally that is also much much lower on my personal priority list, and the 90% works well enough (but obviously not perfect) for the majority of use.

@TeknoJunky said:
Yes I also think it would be nice to define your own completion percentage, but personally that is also much much lower on my personal priority list, and the 90% works well enough (but obviously not perfect) for the majority of use.

I have seen something like this all the time in the modern softwares especially in the closed source products. The problem is that you design something based on a limited business analysis but you will rarely get a chance to revise it once the product ships because revising a shipped software isn’t necessary to proof of making money.

I think the solution would be: whenever you think you are smart enough and do something automatically, you always provide an option to override it. That automatic solution would work for 90% of normal users and the rest who complains about it can manually configure the solution. I think that would work for 99.9% users except for the users who have no knowledge about finding the manual solution but those users would never complain.