# Continually asking for Plex Media server

**URL:** <https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [April 24, 2022, 8:12pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953 "2022-04-24T20:12:06Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![computergenius](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/computergenius/32/267960_2.png) [@computergenius](https://forums.plex.tv/u/computergenius)\
**Post date:** [April 24, 2022, 8:12pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/1 "2022-04-24T20:12:06Z")

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Server Version#:1.26.0.5715-8cf78dab3  
Player Version#: Samsung 5.36.1 - Plex for Samsung - 19\_MUSEL\_UHD

I have had Plex running until earlier this year, when a TV upgrade killed all the apps on the TV. I am trying to setup again. But I am literally going round in circles.

Trying to setup “your media” at: [https://app.plex.tv/desktop/#!/](https://app.plex.tv/desktop/#!/)  
Select + Your Media, and go to - [https://app.plex.tv/desktop/#!/get-plex-media-server](https://app.plex.tv/desktop/#!/get-plex-media-server)  
I just get the message: Get Plex Media server.

But I have already downloaded Plex Media Server, and it is running.

Where am I going wrong?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 24, 2022, 8:28pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/2 "2022-04-24T20:28:40Z")

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If this is a new setup or a do-over, make sure to do the setup steps using the local IP address of your server. If you’re on the same machine, open [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) in your browser; otherwise use http://[PMS IP address]:32400/web (the latter will only work if you’re in the same subnet as the server!).

The hosted version of Plex Web ([https://app.plex.tv/desktop](https://app.plex.tv/desktop)) has no means to know on what machine you’ve installed your server nor the capability to link your server to your account.

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**Author:** ![computergenius](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/computergenius/32/267960_2.png) [@computergenius](https://forums.plex.tv/u/computergenius)\
**Post date:** [April 25, 2022, 1:34pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/3 "2022-04-25T13:34:01Z")

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So I am in the wrong location set “My Media”.

But where should I be? The media, and Plex Media server, and my browser, are all on the same machine, at [http://127.0.0.1:32400/web/index.html#!/](http://127.0.0.1:32400/web/index.html#!/)

But I can’t see anything about local media on those pages.

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**Author:** ![festerfish](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/festerfish/32/277282_2.png) [@festerfish](https://forums.plex.tv/u/festerfish)\
**Post date:** [April 25, 2022, 1:55pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/4 "2022-04-25T13:55:50Z")

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I have the same problem. My old Windows PC was my server but I replaced it with a More modern desktop with Windows 11.  
I download Plex Media Server just fine. Sign in just fine. It does not give me the option to stream my own media.  
Very frustrating.  
May give up.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 25, 2022, 2:37pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/5 "2022-04-25T14:37:57Z")

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Are you able to see the server settings when using [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) ?

If you don’t…

> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)**
>
> In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and...

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<div class="post-metadata">

**Author:** ![computergenius](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/computergenius/32/267960_2.png) [@computergenius](https://forums.plex.tv/u/computergenius)\
**Post date:** [April 27, 2022, 9:34am UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/6 "2022-04-27T09:34:04Z")

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I know how you feel… 😀

It was great when it was working, but I just can’t find the settings to stream my own media!

I am on Windows 10. No plans to upgrade at the moment.

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**Author:** ![computergenius](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/computergenius/32/267960_2.png) [@computergenius](https://forums.plex.tv/u/computergenius)\
**Post date:** [April 27, 2022, 9:40am UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/7 "2022-04-27T09:40:39Z")

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Not clear which server settings you mean, I don’t see the text “Server Settings” anywhere, but I am not locked out from being able to access Plex Media Server. And there are no server error messages appearing anywhere.

I am beginning to wonder if the facility to watch my own content, locally stored on my PC, has been removed since I used it last.

I want to be able to view local content (from the PC) on the TV. The TV can do it itself, with limitations - it can’t remember how far through the content when I stop watching - but I can’t find where to tell Plex where the local content is.

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**Author:** ![computergenius](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/computergenius/32/267960_2.png) [@computergenius](https://forums.plex.tv/u/computergenius)\
**Post date:** [April 28, 2022, 8:32pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/8 "2022-04-28T20:32:15Z")

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I managed to get “+ Your Media” to appear in the left column of [http://127.0.0.1:32400/web/index.html#!/](http://127.0.0.1:32400/web/index.html#!/) by going to Plex Web—Debug, and clicking [Restore Defaults] - something was stopping it from appearing.

So, now click on “+ Your Media” to get started - and I am asked to [Get Plex Media Server] yet again. So, I downloaded it (for about the 5th time), asked it to uninstall, restarted the computer, then asked it to install. After installation, I ran it, and ended up in exactly the same place - asked to Get Plex Media Server yet again!

Please, can someone help me…

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 28, 2022, 8:57pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/9 "2022-04-28T20:57:10Z")

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I recommend you perform the procedure in the linked support article.  
From all you describe you’re accessing the bundled version of Plex Web but are not considered the owner of the server. Uninstalling and reinstalling won’t change that. After completing the procedure you should be able to relink your server to your account and either access existing libraries or create new ones.

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<div class="post-metadata">

**Author:** ![computergenius](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/computergenius/32/267960_2.png) [@computergenius](https://forums.plex.tv/u/computergenius)\
**Post date:** [April 29, 2022, 9:54am UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/10 "2022-04-29T09:54:35Z")

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tom80H, so sorry, but when I read your previous answer, I read the support article, but I could see no connection to what I wanted to achieve, and I was getting no relevant error messages, so I assumed that you had misunderstood my question.

But I tried it anyway - and of course, you were correct. Simply removing a few registry settings, and restarting the local version of Plex Web App, cleared everything up! The local media was easy to set up, and the TV connection was also simple.

So - deep apologies for not listening carefully enough… and thanks for solving the problem 😇

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<div class="post-metadata">

**Author:** ![festerfish](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/festerfish/32/277282_2.png) [@festerfish](https://forums.plex.tv/u/festerfish)\
**Post date:** [May 18, 2022, 4:40pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/11 "2022-05-18T16:40:52Z")

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I finally got my system to work.  
Uninstalled Plex.  
Edited out ALL references to plex from the registry.  
Reinstalled Plex.  
Started from scratch with my libraries. It takes time but it worked for me.  
Good luck.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 16, 2022, 4:40pm UTC](https://forums.plex.tv/t/continually-asking-for-plex-media-server/789953/12 "2022-08-16T16:40:53Z")

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