"Continue with Google" not working on Amazon Appstore version.

android-mobile

#1

I've had the app purchased through Amazon for years, but just recently tried to use it again. I haven't been able to get it to sign in using the "Continue with Google" option at all. It shows my accounts, then I select the one I want (doesn't work with any of them), then it puts me back to the screen where the "Continue with Google" button was.

Trying with the Google Play version works fine. Tried the usual clearing data/cache, and uninstalling and reinstalling the app to no effect. This is on a Pixel XL.


#2

Amazon app store appears to have gotten an update, but this issue still persists. I had a family member test on a different device with their account, and the same behaviour happens as well. Amazon's version of the app refuses to login, but the Google Play version works just fine.

Not sure if it's helpful at all, but here's the last bit from the log where it's at least showing the clicks on the login with Google but fails to actually login.

i: [OneApp] Adding entitlement: activation.
06-14 03:08:57.295  i: [OneApp] Finished refreshing entitlement 'activation': it's owned
06-14 03:08:58.340  i: [FederatedAuthManager] Authenticate with google 
06-14 03:08:58.353  i: [UserAction] Sign in with google clicked
06-14 03:09:01.939  i: [AirPlayBrowser] Finished discovering devices.
06-14 03:09:02.186  i: [FederatedAuthManager] onActivityResult 1 0
06-14 03:09:02.193  i: Resuming MyPlexActivity.
06-14 03:09:05.636  i: [FederatedAuthManager] Authenticate with google 
06-14 03:09:05.649  i: [UserAction] Sign in with google clicked
06-14 03:09:08.355  i: [FederatedAuthManager] onActivityResult 1 0
06-14 03:09:08.364  i: Resuming MyPlexActivity.
06-14 03:09:10.415  i: [FederatedAuthManager] Authenticate with google 
06-14 03:09:10.426  i: [UserAction] Sign in with google clicked
06-14 03:09:12.728  i: [FederatedAuthManager] onActivityResult 1 0
06-14 03:09:12.750  i: Resuming MyPlexActivity.
06-14 03:09:14.121  i: [FederatedAuthManager] Authenticate with google 
06-14 03:09:14.136  i: [UserAction] Sign in with google clicked
06-14 03:09:16.197  i: [FederatedAuthManager] onActivityResult 1 0
06-14 03:09:16.209  i: Resuming MyPlexActivity.
06-14 03:09:17.663  i: [UserAction] Navigate back.