Conversion failed. A required codec could not be found or failed to install.

ios

#1

Hi, general question.

This christmas I got an ATV4.
Installed the Plex app. And since my own server is down at the moment i went towards a friends shared content.

I could play some things just fine but quite often I got just an error after some time saying:
"Conversion failed. A required codec could not be found or failed to install."

So I went on using my Iphone 6 with IOS 10 on it, and that worked fine.

Today I upgraded to an Iphone X, and when I tried to watch same thing as I did on the Iphone 6, I got the same error as on the ATV4
"Conversion failed. A required codec could not be found or failed to install."

So the general question is
is there a bug of some sort or is it just so, that on new devices you cant't watch same things as you could before?

BR


#2

No one that knows?
If there is another topic about this perhaps someone can direct me there.

BR