# Conversion failed. A required codec could not be found or failed to install
**URL:** https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/905963
**Category:** Plex Media Server
**Tags:** server-mac
**Created:** [February 18, 2025, 2:31am UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/905963 "2025-02-18T02:31:59Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@SaSaSushi\_1](https://forums.plex.tv/u/SaSaSushi_1)
#### Post date: [February 18, 2025, 2:31am UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/905963/1 "2025-02-18T02:31:59Z")
I’m still experiencing this issue. With Version 1.41.3.9314 the codecs download fine but after updating to 1.41.4.9463 it returns. I’m on a Mac and tried deleting/renaming the Codecs folder to no avail.
I attach my logs.
[Plex Media Server Logs\_2025-02-18\_11-31-28.zip](https://forums.plex.tv/uploads/short-url/4MuZYUHOcX5FwdRud6dRgLBO3y2.zip) (294.5 KB)
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### Author:  [@jobsebastian](https://forums.plex.tv/u/jobsebastian)
#### Post date: [February 18, 2025, 6:54pm UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/905963/2 "2025-02-18T18:54:44Z")
Same here, everything was working great yesterday but updated today and can’t play HEVC files.
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### Author:  [@alangarcia597](https://forums.plex.tv/u/alangarcia597)
#### Post date: [February 22, 2025, 8:53pm UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/905963/3 "2025-02-22T20:53:22Z")
Same issue with me
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [May 23, 2025, 8:53pm UTC](https://forums.plex.tv/t/conversion-failed-a-required-codec-could-not-be-found-or-failed-to-install/905963/4 "2025-05-23T20:53:30Z")
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