# Conversion Failed. The Transcoder exited due to an error

**URL:** <https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/382081>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [February 28, 2019, 10:21pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/382081 "2019-02-28T22:21:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![eportenier](https://avatars.discourse-cdn.com/v4/letter/e/85e7bf/32.png) [@eportenier](https://forums.plex.tv/u/eportenier)\
**Post date:** [February 28, 2019, 10:21pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/382081/1 "2019-02-28T22:21:01Z")

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For the past two weeks, any video that I put into Plex, when trying to play, gets a “Conversion failed. The transcoder exited due to an error.” message. Any older movies, though, play fine. I am running Plex on a 2012 Windows server, 32GB ram. If I try to play the video just by opening it on the drive, it plays fine. Just when going through Plex does it not work. I know this is not a lot to go on, but I am pulling my hair out trying to figure this out, and am to the point where I just want to rebuild the darn server and start from scratch. I hope I don’t have to do that though…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 29, 2019, 10:59pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/382081/3 "2019-05-29T22:59:04Z")

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