# Conversion failed. The transcoder exited due to an error

**URL:** <https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/514680>\
**Category:** General Discussions\
**Created:** [December 26, 2019, 4:22am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/514680 "2019-12-26T04:22:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![snorris65](https://avatars.discourse-cdn.com/v4/letter/s/a9adbd/32.png) [@snorris65](https://forums.plex.tv/u/snorris65)\
**Post date:** [December 26, 2019, 4:22am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/514680/1 "2019-12-26T04:22:38Z")

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I’m getting the “Conversion failed. The transcoder exited due to an error.” error when I try to play any media on my desktop, however no other device is getting this error. I can’t remember updating anything before it started happening, I’m just playing it through the plex website.

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**Author:** ![Bill-Kahlor](https://avatars.discourse-cdn.com/v4/letter/b/ecccb3/32.png) [@Bill-Kahlor](https://forums.plex.tv/u/Bill-Kahlor)\
**Post date:** [January 1, 2020, 8:52pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/514680/2 "2020-01-01T20:52:35Z")

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I’m getting it on my phone app and the web from my phone when I cast. It’s very frustrating if I can’t watch “my” movies and shows

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**Author:** ![jtlrwells](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jtlrwells](https://forums.plex.tv/u/jtlrwells)\
**Post date:** [January 10, 2020, 2:50am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/514680/3 "2020-01-10T02:50:54Z")

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i’m getting the same issue from all of my devices. have you had any luck with a fix?

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**Author:** ![alreadyinuse](https://avatars.discourse-cdn.com/v4/letter/a/f17d59/32.png) [@alreadyinuse](https://forums.plex.tv/u/alreadyinuse)\
**Post date:** [January 29, 2020, 8:41pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/514680/4 "2020-01-29T20:41:30Z")

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this is happening now to me, nothing has been changed on my system , never-ending assualt on my channels.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 28, 2020, 8:41pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/514680/5 "2020-04-28T20:41:32Z")

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