# Conversion Failed. The transcoder exited due to an error

**URL:** <https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110>\
**Category:** Remote Access\
**Tags:** server-docker, openmediavault\
**Created:** [May 24, 2020, 10:13pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110 "2020-05-24T22:13:16Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![LeeW](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@LeeW](https://forums.plex.tv/u/LeeW)\
**Post date:** [May 24, 2020, 10:13pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110/1 "2020-05-24T22:13:16Z")

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Plex version. 1.19.3.2843  
Keep getting transcode error if I attempt to play movie remotely. No issue in home network  
Running plex in docker on OMV with network set to host.  
Do I need a transcode folder mapped? Thanks  
Docker setup below

| NTRYPOINT | /init |
| --- | --- |
| ENV | |
| PGID | 100 |
| PLEX\_CLAIM | [https://plex.tv/claim](https://plex.tv/claim) |
| PUID | 1000 |
| TZ | America/Chicago |
| VERSION | docker |
| PATH | /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin |
| HOME | /root |
| LANGUAGE | en\_US.UTF-8 |
| LANG | en\_US.UTF-8 |
| TERM | xterm |
| NVIDIA\_DRIVER\_CAPABILITIES | compute,video,utility |
| DEBIAN\_FRONTEND | noninteractive |
| PLEX\_DOWNLOAD | [https://downloads.plex.tv/plex-media-server-new](https://downloads.plex.tv/plex-media-server-new) |
| PLEX\_ARCH | amd64 |
| PLEX\_MEDIA\_SERVER\_APPLICATION\_SUPPORT\_DIR | /config/Library/Application Support |
| PLEX\_MEDIA\_SERVER\_HOME | /usr/lib/plexmediaserver |
| PLEX\_MEDIA\_SERVER\_MAX\_PLUGIN\_PROCS | 6 |
| PLEX\_MEDIA\_SERVER\_USER | abc |
| PLEX\_MEDIA\_SERVER\_INFO\_VENDOR | Docker |
| PLEX\_MEDIA\_SERVER\_INFO\_DEVICE | Docker Container ([LinuxServer.io](http://LinuxServer.io)) |
| UMASK\_SET | 022 |
| Labels | |
| build\_version | [Linuxserver.io](http://Linuxserver.io) version:- 1.19.3.2831-181d9145d-ls96 Build-date:- 2020-05-20T03:14:58+00:00 |
| com.docker.compose.config-hash | b766d241c9c1509e64f7fc3865dcf5f0ab0b7c1a6096e760395aa6276ff34179 |
| com.docker.compose.container-number | 1 |
| com.docker.compose.oneoff | False |
| com.docker.compose.project | compose |
| com.docker.compose.service | plex |
| com.docker.compose.version | 1.21.0 |
| maintainer | thelamer |

| Host/volume | Path in container |
| --- | --- |
| /etc/localtime | /etc/localtime |
| /srv/dev-disk-by-label-HDD1/media/music | /music |
| /srv/dev-disk-by-label-HDD1/media/TV | /tv |
| /srv/dev-disk-by-label-HDD1/media/movies | /movies |
| /srv/dev-disk-by-label-HDD1/media/music | /data/music |
| /srv/dev-disk-by-label-NVMESSD/appdata/Lee/.config/appdata/shared | /shared |
| /srv/dev-disk-by-label-HDD1/media/TV | /data/tv |
| /srv/dev-disk-by-label-HDD1/media/movies | /data/movies |
| /srv/dev-disk-by-label-NVMESSD/appdata/Lee/.config/appdata/plex | |

[Plex Media Server Logs\_2020-05-24\_15-07-50.zip](https://forums.plex.tv/uploads/short-url/aZm4jTyUL7ZvCO6gJYSK0OpgSv.zip) (824.8 KB)

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**Author:** ![frederick.grayson](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/frederick.grayson/32/14914_2.png) [@frederick.grayson](https://forums.plex.tv/u/frederick.grayson)\
**Post date:** [May 24, 2020, 10:24pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110/2 "2020-05-24T22:24:29Z")

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You don’t say where the container path /config is mapped to. But wherever that is, the drive it is on must be mounted with the exec option. If the drive is mounted noexec, then the transcoders will not run.

Setting a transcode directory is optional.

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<div class="post-metadata">

**Author:** ![LeeW](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@LeeW](https://forums.plex.tv/u/LeeW)\
**Post date:** [May 25, 2020, 3:45am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110/3 "2020-05-25T03:45:57Z")

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Thanks! linux and omv noob  
I had edited the etc/openmediavault/config.xml after drive mounts but not etc/fstab  
I just edited /etc/fstab and removed all the “noexec” for all mounts  
now transcoding works with remote access  
SOLVED

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**Author:** ![matthieuh59](https://avatars.discourse-cdn.com/v4/letter/m/a5b964/32.png) [@matthieuh59](https://forums.plex.tv/u/matthieuh59)\
**Post date:** [May 25, 2020, 12:15pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110/4 "2020-05-25T12:15:28Z")

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Hey, I have the same issue, what did you change in the OMV config file ?  
Thank you

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<div class="post-metadata">

**Author:** ![LeeW](https://avatars.discourse-cdn.com/v4/letter/l/87869e/32.png) [@LeeW](https://forums.plex.tv/u/LeeW)\
**Post date:** [May 25, 2020, 3:34pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110/5 "2020-05-25T15:34:01Z")

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There is a “noexec” flag in the file. link below shows where it is. I used nano to text edit. There is a link to Techno dad life. He has videos on how to set up OMV with dockers.

> **[Filesystem Environmental Variables — openmediavault 5.x.y documentation](https://docs.openmediavault.org/en/5.x/various/fs_env_vars.html)**

[![](https://img.youtube.com/vi/f1aOiFtBG3Q/maxresdefault.jpg "Fix Plex and OpenVPN-as Problems by Removing Noexec on Openmediavault") ](https://www.youtube.com/watch?v=f1aOiFtBG3Q)

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<div class="post-metadata">

**Author:** ![frederick.grayson](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/frederick.grayson/32/14914_2.png) [@frederick.grayson](https://forums.plex.tv/u/frederick.grayson)\
**Post date:** [May 25, 2020, 4:31pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110/6 "2020-05-25T16:31:27Z")

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Rather than deleting **noexec** when making these edits I suggest changing it to **exec** instead. This makes it clear what was done.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 23, 2020, 4:31pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/595110/7 "2020-08-23T16:31:32Z")

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