# Conversion failed. The transcoder exited due to an error **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [March 30, 2021, 9:21am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/705630 "2021-03-30T09:21:25Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![botherer](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@botherer](https://forums.plex.tv/u/botherer)\ **Post date:** [March 30, 2021, 9:21am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/705630/1 "2021-03-30T09:21:25Z")
Server Version#: 1.22.1.4228 Player Version#: 4.54.4 I’m getting the “Conversion failed. The transcoder exited due to an error.” error, seemingly at random, when watching programmes on both my hosting PC, and on a Samsung TV on the same network, via Plex’s Samsung app. I find that trying/failing to play a different file, then going back to the one I was watching, seems to fix it. But this is obviously very irritating. I have read multiple threads about this, and none of the solutions listed have worked. I’ve completely removed Malwarebyte from my machine, I’ve ensured I have all the latest updates installed, but have stopped short of wiping all my history because I _really_ don’t want to lose years worth of viewing history data. Logs attached. [Plex Media Server Logs\_2021-03-30\_10-13-56.zip](https://forums.plex.tv/uploads/short-url/9ghAQSPMnIz3ZLIdRqT4ZWkGwpP.zip) (5.5 MB) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 28, 2021, 9:21am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/705630/2 "2021-06-28T09:21:39Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.