# "Conversion failed. The transcoder exited due to an error"

**URL:** <https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [November 16, 2025, 10:17am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565 "2025-11-16T10:17:56Z")\
**Posts on this page:** 11\
**Page:** 1

<div class="post-metadata">

**Author:** ![Juco](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@Juco](https://forums.plex.tv/u/Juco)\
**Post date:** [November 16, 2025, 10:17am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/1 "2025-11-16T10:17:56Z")

</div>

Server Version#: 1.42.2.10156  
Player Version#: 4.147.1  
Hello,

I recently started to have the “Conversion failed. The transcoder exited due to an error” error on a single TV series, the file would not start or will crash after some time and won’t be able to be played again.

I saw those two errors in the logs :

Nov 16, 2025 10:21:31.497 [140046520761144] ERROR - [Req#1ad0d9/Transcode/hud0dxklpnqe83a5rkwumcxn/6e0c0559-d919-4f24-a491-03d357fd55f2] [eac3\_eae @ 0x7f804a314ac0] Cannot group in blocks of 6!  
Nov 16, 2025 10:21:31.497 [140046534966072] ERROR - [Req#1ad0da/Transcode/hud0dxklpnqe83a5rkwumcxn/6e0c0559-d919-4f24-a491-03d357fd55f2] Error while decoding stream #0:1: Invalid data found when processing input

But “Invalid data found when processing input” is too generic and “Cannot group in blocks of 6!” has never been posted on this forum !

Does someone knows what to do to fix that error ?

[Plex Media Server Logs\_2025-11-16\_11-04-03.zip](https://forums.plex.tv/uploads/short-url/2qB0U6Zl3iEw5BvyWQtlyoFRoI0.zip) (3.8 MB)

---

<div class="post-metadata">

**Author:** ![my351gt](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@my351gt](https://forums.plex.tv/u/my351gt)\
**Post date:** [November 16, 2025, 12:10pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/2 "2025-11-16T12:10:26Z")

</div>

ive had the same problem since 1.42.2.10156 🙁 i put up a post a couple weeks ago but nothing hope the problem is sorted next update when ever they decide to release one

---

<div class="post-metadata">

**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [November 16, 2025, 1:17pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/3 "2025-11-16T13:17:07Z")

</div>

Did you check your inotify values?

> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-how-tos/490215/22):
>
> FAQ 16: Increase the number of folders Plex can monitor Applicable to all supported versions of DSM. When the Linux ‘inotify’ table fills up, this will cause when Plex to stop automatically detecting new media you add to the server. It will also manifest when there are transcoder problems with Dolby audio codecs. Linux has a default table size which is static. We can increase this at will. On some versions it’s 8192. On newer kernels, the default is 65536 folders. This is easy to incr…

---

<div class="post-metadata">

**Author:** ![Juco](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@Juco](https://forums.plex.tv/u/Juco)\
**Post date:** [November 16, 2025, 1:56pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/4 "2025-11-16T13:56:37Z")

</div>

Did you got any answers or solutions ? Do we know what cause this ?

---

<div class="post-metadata">

**Author:** ![Juco](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@Juco](https://forums.plex.tv/u/Juco)\
**Post date:** [November 16, 2025, 1:57pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/5 "2025-11-16T13:57:59Z")

</div>

Just did and followed the post you linked, however i have wayyy less than 8192 folders… So shouldn’t be that. Thank you for the idea anyway !

---

<div class="post-metadata">

**Author:** ![my351gt](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@my351gt](https://forums.plex.tv/u/my351gt)\
**Post date:** [November 17, 2025, 5:29pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/6 "2025-11-17T17:29:18Z")

</div>

i sure havent when i looked yesterday im just waiting for next update and hope that fixes whatever is going on ill just keep watching movies

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 17, 2025, 7:35pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/7 "2025-11-17T19:35:49Z")

</div>

The blocking fixes (multiples of 6) was implemented in PMS several releases ago.

May I get a sample of the file to test here?  
(I think it’s a damaged / incorrectly encoded media file)

---

<div class="post-metadata">

**Author:** ![Juco](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@Juco](https://forums.plex.tv/u/Juco)\
**Post date:** [November 17, 2025, 8:47pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/8 "2025-11-17T20:47:09Z")

</div>

Hi, thank you for answering !

How am i supposed to provide a sample of the file ?

Is the blocking fixes important or can it be turned off ? sometimes plex can play most of the file without any problem so i’m wondering…

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 17, 2025, 11:16pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/9 "2025-11-17T23:16:25Z")

</div>

Sorry! I forgot to give you the link for creating a [sample file](https://support.plex.tv/articles/201035968-generating-sample-files-from-media/).

[https://support.plex.tv/articles/201035968-generating-sample-files-from-media/](https://support.plex.tv/articles/201035968-generating-sample-files-from-media/)

We can’t ‘turn off’ the blocking. It’s part of the Dolby-provided encoder. Dolby requires we send it audio in groups of 6 audio segments (blocks). It then converts the audio to the output format needed.

I’m sending you a link so you can attach the file (if small enough) or a download link where I can get it.

---

<div class="post-metadata">

**Author:** ![Juco](https://avatars.discourse-cdn.com/v4/letter/j/58f4c7/32.png) [@Juco](https://forums.plex.tv/u/Juco)\
**Post date:** [November 18, 2025, 1:13am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/10 "2025-11-18T01:13:06Z")

</div>

Ok i should have done what you asked !

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 16, 2026, 8:59pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/933565/12 "2026-02-16T20:59:46Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
