# Conversion failed the transcoder exited

**URL:** <https://forums.plex.tv/t/conversion-failed-the-transcoder-exited/876048>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [April 25, 2024, 11:20pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited/876048 "2024-04-25T23:20:29Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![difabblo](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@difabblo](https://forums.plex.tv/u/difabblo)\
**Post date:** [April 25, 2024, 11:20pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited/876048/1 "2024-04-25T23:20:29Z")

</div>

Server Version#: 1.40.2.8395  
Player Version#: 4.128.1

[Plex Media Server Logs\_2024-04-25\_19-06-30.zip](https://forums.plex.tv/uploads/short-url/ta7eF686Fz97TS6jaGJ9g3shgVu.zip) (619.5 KB)

Hello, I’ve recently started using plex and when I watch back a video I uploaded, after about 20 seconds I receive the error. I’ve searched around and tried disabling subtitles to no avail. I’m running windows 11. Any Solutions?

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 24, 2024, 11:21pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited/876048/2 "2024-07-24T23:21:05Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.