# Conversion Failed. The transcoder failed to start up

**URL:** <https://forums.plex.tv/t/conversion-failed-the-transcoder-failed-to-start-up/840782>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [May 11, 2023, 3:38pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-failed-to-start-up/840782 "2023-05-11T15:38:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Lucky3058](https://avatars.discourse-cdn.com/v4/letter/l/eb9ed0/32.png) [@Lucky3058](https://forums.plex.tv/u/Lucky3058)\
**Post date:** [May 11, 2023, 3:38pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-failed-to-start-up/840782/1 "2023-05-11T15:38:07Z")

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Server Version#: 1.31.3.6868  
Player Version#:

[Plex Media Server Logs\_2023-05-11\_12-14-42.zip](https://forums.plex.tv/uploads/short-url/oa3LEiBnRqwbIAxYU3xoKIPwBsF.zip) (1.3 MB)

This seems to happen on web browser and TV apps currently. I am able to play files on my phone application just fine. This seems to be happening on all media currently.

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [May 12, 2023, 6:15pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-failed-to-start-up/840782/2 "2023-05-12T18:15:47Z")

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Looks like your NVidia GPU isn’t responding to PMS. Have you tries restarting your machine?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 10, 2023, 6:16pm UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-failed-to-start-up/840782/3 "2023-08-10T18:16:23Z")

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