# Conversion failed. The transcoder process crashed

**URL:** <https://forums.plex.tv/t/conversion-failed-the-transcoder-process-crashed/617948>\
**Category:** General Discussions\
**Created:** [July 28, 2020, 12:43am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-process-crashed/617948 "2020-07-28T00:43:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![wsoldier91](https://avatars.discourse-cdn.com/v4/letter/w/ba8739/32.png) [@wsoldier91](https://forums.plex.tv/u/wsoldier91)\
**Post date:** [July 28, 2020, 12:43am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-process-crashed/617948/1 "2020-07-28T00:43:09Z")

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Hey guys, having trouble playing some files that normally play fine in other players. All other media seems okay as far as I can tell. Any help would be appreciated.

```auto
Plex Media Server.5.log:Jul 26, 2020 22:23:47.778 [20992] DEBUG - Streaming Resource: Terminated session 0x9079858:d8ec29c7f012e5c2d6213b79c4d78fcd with reason Conversion failed. The transcoder process crashed.

```

[Plex Media Server Logs\_2020-07-27\_17-33-17.zip](https://forums.plex.tv/uploads/short-url/f7rLy7ZIHHbsoeun171NgPNIyn4.zip) (1.2 MB)

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 26, 2020, 12:43am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-process-crashed/617948/2 "2020-10-26T00:43:31Z")

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