# Conversion failed **URL:** \ **Category:** General Discussions\ **Created:** [March 31, 2020, 2:57pm UTC](https://forums.plex.tv/t/conversion-failed/565445 "2020-03-31T14:57:13Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![surj27\_hotmail\_com](https://avatars.discourse-cdn.com/v4/letter/s/e47774/32.png) [@surj27\_hotmail\_com](https://forums.plex.tv/u/surj27_hotmail_com)\ **Post date:** [March 31, 2020, 2:57pm UTC](https://forums.plex.tv/t/conversion-failed/565445/1 "2020-03-31T14:57:13Z")
Have just purchased plex for my iPad which I also have on my tv but I am unable to watch any movies on the iPad I keep getting the following message … “Something went wrong playing your media, please try again Conversion failed The transcoder exited dude to an error “ Am not tech or internet Savvy, pls help !!! ---
**Author:** ![hooverdan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hooverdan/32/170860_2.png) [@hooverdan](https://forums.plex.tv/u/hooverdan)\ **Post date:** [March 31, 2020, 4:29pm UTC](https://forums.plex.tv/t/conversion-failed/565445/2 "2020-03-31T16:29:58Z")
I seem to run into a similar problem since the last update of the dockerized Plex Server to version **1.18.9.2578** yesterday. In my case, it happened around 50 minutes into the movie, causing my entire NAS to lockup (which houses the docker container and transcode directory). After rebooting and restarting the container, it happened one more time again around the 50 minute mark (continuing the movie from where it crashed + 50 minutes). I have not set the server logs up, but I can see thousands of messages on the docker logs stating this: ```auto decoder information: 249 and a few of these decoder information: 102 ``` I don’t remember seeing these numerous messages during transcoding before … then again I have not specifically looked for them recently ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 29, 2020, 4:30pm UTC](https://forums.plex.tv/t/conversion-failed/565445/3 "2020-06-29T16:30:02Z")
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