# Core Ultra 7 265K - QuickSync - Linux

**URL:** <https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [November 1, 2024, 1:59pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142 "2024-11-01T13:59:25Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![seion](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@seion](https://forums.plex.tv/u/seion)\
**Post date:** [November 1, 2024, 1:59pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/1 "2024-11-01T13:59:25Z")

</div>

I am not able to get QuickSync transcoding to work on the following hardware:

- Intel Core Ultra 7 265K
- 96GB Memory
- MSI z890 Tomahawk Motherboard

I would like this to work headless, but I am doing all my testing currently on Ubuntu 24.10 full desktop with gui installed.

**I have Plex Pass**

Server Version#: 1.41.1.9057  
Player Version#: 4.138.0  
Distro’s

- Ubuntu 24.10 (Kernel 6.11)
- Debian Testing (Trixie) (Kernel 6.11.4)

Plex Media Server.log  
Password: #Pl3x!L0g  
Link: [Proton Drive](https://drive.proton.me/urls/0Y921B1C58#L775je4aYXDr)

```auto
root@sirius:~# lspci -k
00:00.0 Host bridge: Intel Corporation Device 7d1b (rev 01)
    DeviceName: Onboard - Other
    Subsystem: Micro-Star International Co., Ltd. [MSI] Device 7e32
00:01.0 PCI bridge: Intel Corporation Device 7ecc (rev 10)
    Subsystem: Micro-Star International Co., Ltd. [MSI] Device 7e32
    Kernel driver in use: pcieport
00:02.0 VGA compatible controller: Intel Corporation Arrow Lake-U [Intel Graphics] (rev 06)
    DeviceName: Onboard - Video
    Subsystem: Micro-Star International Co., Ltd. [MSI] Device 7e32
    Kernel driver in use: i915
    Kernel modules: i915, xe

```

```auto
root@sirius:~# lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Device [8086:7d1b] (rev 01)
00:01.0 PCI bridge [0604]: Intel Corporation Device [8086:7ecc] (rev 10)
00:02.0 VGA compatible controller [0300]: Intel Corporation Arrow Lake-U [Intel Graphics] [8086:7d67] (rev 06)

```

```auto
root@sirius:~# lsmod | grep xe
xe 3162112 0
drm_gpuvm 45056 1 xe
drm_exec 12288 2 drm_gpuvm,xe
gpu_sched 61440 1 xe
drm_suballoc_helper 16384 1 xe
drm_ttm_helper 16384 1 xe
drm_buddy 24576 2 xe,i915
ttm 110592 3 drm_ttm_helper,xe,i915
drm_display_helper 278528 2 xe,i915
cec 94208 3 drm_display_helper,xe,i915
i2c_algo_bit 16384 2 xe,i915
video 77824 2 xe,i915

```

 ![image](https://global.discourse-cdn.com/plex/original/4X/0/6/8/0687df2d299afa880e22afdd84f175538925e4e6.jpeg)

 ![image](https://global.discourse-cdn.com/plex/original/4X/2/8/a/28a32a4f629fe7631ff63480a7d48bde7f0ce511.png)

 ![Screenshot 2024-11-01 at 10.10.39 AM](https://global.discourse-cdn.com/plex/original/4X/3/c/4/3c41617f34cd9cb727784c1c9709123e017c55a6.png)

 ![Screenshot 2024-11-01 at 11.19.59 AM](https://global.discourse-cdn.com/plex/original/4X/2/4/b/24b0324ee197f0ea3e465e4536e2d98e608cd0c8.jpeg)

If you are apart of the Discord Community, I started there and you can see the thread here [Discord](https://discord.com/channels/183275319594188800/1301618616474669056)

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 4:40pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/2 "2024-11-01T16:40:50Z")

</div>

@seion

We’ve been updating the CPU/GPU names this week.

This is an EXPERIMENTAL build.

It may not be stable for anything else but:

1. CPU/GPU should now identify correctly.
2. CPU/GPU transcoding should work correctly.

[https://artifacts.plex.tv/plex-media-server-experimental/1.41.3.9148-40c811519/debian/plexmediaserver\_1.41.3.9148-40c811519\_amd64.deb](https://artifacts.plex.tv/plex-media-server-experimental/1.41.3.9148-40c811519/debian/plexmediaserver_1.41.3.9148-40c811519_amd64.deb)

I cannot speak to Ubuntu 24.10. It’s new. No testing of it has been performed here yet.

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 4:41pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/3 "2024-11-01T16:41:41Z")

</div>

@bckp

Hey, Can you join us here ?

Updated build

---

<div class="post-metadata">

**Author:** ![seion](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@seion](https://forums.plex.tv/u/seion)\
**Post date:** [November 1, 2024, 4:52pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/4 "2024-11-01T16:52:00Z")

</div>

![Screenshot 2024-11-01 at 12.50.56 PM](https://global.discourse-cdn.com/plex/original/4X/8/a/2/8a23171e7bf6366a6b2ae501e87a409002bc620a.png)

 ![Screenshot 2024-11-01 at 12.51.27 PM](https://global.discourse-cdn.com/plex/original/4X/b/a/3/ba3b679d3d039ad76c778a460c3f44710e6ca85e.png)

Well that works 🙂

---

<div class="post-metadata">

**Author:** ![bckp](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bckp/32/127505_2.png) [@bckp](https://forums.plex.tv/u/bckp)\
**Post date:** [November 1, 2024, 5:06pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/5 "2024-11-01T17:06:52Z")

</div>

I will join you anywhere buddy 🙂

 ![image](https://global.discourse-cdn.com/plex/original/4X/3/f/7/3f7f2f8a3ab639bd2418f330e648dacfe5765726.png)  
yet  
 ![image](https://global.discourse-cdn.com/plex/original/4X/d/c/7/dc743a811877b59fb813175ca4eae247acf37d4b.jpeg)

So only partial success, Plex does recognize my graphics card, yet not use it… i will verify if there is no docker issue in this part, if it have rights to use it and verify that stuff… and keep you informed

---

<div class="post-metadata">

**Author:** ![seion](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@seion](https://forums.plex.tv/u/seion)\
**Post date:** [November 1, 2024, 5:14pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/6 "2024-11-01T17:14:28Z")

</div>

I will be doing a fresh installed of Debian Testing here soon and will try again and see if it works. I will then move to trying it in a Podman Container. If you look at that Discord link I had, I messed around with a bunch of stuff and cannot say that did not affect the outcome of it working.

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 5:21pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/7 "2024-11-01T17:21:40Z")

</div>

@bckp

Turn off the subtitles for a moment and retest 🙂

---

<div class="post-metadata">

**Author:** ![bckp](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bckp/32/127505_2.png) [@bckp](https://forums.plex.tv/u/bckp)\
**Post date:** [November 1, 2024, 5:22pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/8 "2024-11-01T17:22:14Z")

</div>

I will install it on bare metal, jist to verify it is not some docker issue, cant fully reinstall as i have production stuff there…

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 5:22pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/9 "2024-11-01T17:22:55Z")

</div>

Totally understand.

Small (1 folder), bare metal, will confirm it works.  
It will also prove/disprove docker issue

You can setup a custom location using /etc/systemd/system/plexmediaserver.service.d/override.conf

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 5:26pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/10 "2024-11-01T17:26:39Z")

</div>

@seion

I advise caution when using “Debian Testing”.

Any & All “Beta” distros have problems.

As such, we cannot support those type releases.

I advise you to stick to mainstream releases. “Bleeding edge” does cut deep in most cases.

---

<div class="post-metadata">

**Author:** ![seion](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@seion](https://forums.plex.tv/u/seion)\
**Post date:** [November 1, 2024, 5:35pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/11 "2024-11-01T17:35:45Z")

</div>

@ChuckPa  
I can’t boot Debian Stable at all with the Ultra Core 7 265K. The kernel I think is too old. Most I could do is stick with Ubuntu 24.10

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 5:52pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/12 "2024-11-01T17:52:01Z")

</div>

Too OLD?

Let me look for you.

I know the 6.8 kernel (Ubuntu 24.04 LTS) is good enough for AlderLake, RaptorLake and MeteorLake Desktop processors.

Have you considered a test install with Ubuntu Server 24.04 (you want headless, right?)

EDIT: It’s ArrowLake (as I thought). You can go Ubuntu Server route with good stability and success. It might be a few updates until the kernel itself has all the bells and whistles but you’re fine in a server environment. Kernel 6.8 already has the bulk of it for the AlderLake and above.

EDIT: Debian Bookworm is 6.1 kernel. I’m on Ubuntu 22.04 on my desktop and already 6.8-48

---

<div class="post-metadata">

**Author:** ![seion](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@seion](https://forums.plex.tv/u/seion)\
**Post date:** [November 1, 2024, 6:03pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/13 "2024-11-01T18:03:02Z")

</div>

Is there a way to get that experimental build into a docker image?

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 6:03pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/14 "2024-11-01T18:03:40Z")

</div>

@seion

No. The docker image hasn’t been built yet, Docker images get built when the CI does a production build.

We only built x86\_64

---

<div class="post-metadata">

**Author:** ![seion](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@seion](https://forums.plex.tv/u/seion)\
**Post date:** [November 1, 2024, 6:07pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/15 "2024-11-01T18:07:00Z")

</div>

Is that experimental build, what ever was changed in it to fix ArrowLake issues, planned for an upcoming release at all yet?

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 6:09pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/16 "2024-11-01T18:09:07Z")

</div>

The experimental build updates ALL the current CPUs and GPUs.

Primary example: I have a Nvidia RTX 2000 GPU. PMS could not identify it / use it correctly until now (January 2024 released product)

 ![Screenshot from 2024-11-01 12-36-44](https://global.discourse-cdn.com/plex/original/4X/a/8/2/a820e7c362999ce2d9d95a3a1712c486eacf72c5.png)

This work is a major update for all of PMS and will go to review & QA next.

I cannot promise how quickly it gets released but would NOT be surprised to see it in the next release cycle.

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 6:32pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/17 "2024-11-01T18:32:06Z")

</div>

@seion  
@bckp

If you want to use this DEB in your docker.

There is a little bit of editing you need do

> docker exec -it [plex\_container\_name] /bin/bash

Then execute

> ./plex\_service.sh -d

> dpkg -i Filename.deb

> echo PlexMediaServer-1.41.3.9148-40c811519 \> /version.txt

> ./plex\_service.sh -u

—\> **Replace and update the version number in the string and redo the procedure when the next version comes out and you want to update.**

(The contents of `/version.txt` controls whether or not it force-reloads the DEB)

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 1, 2024, 6:58pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/18 "2024-11-01T18:58:19Z")

</div>

@seion @bckp

Please let me know how you make out with this.

It’s been a while since I hacked a docker image 🕶

---

<div class="post-metadata">

**Author:** ![bckp](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bckp/32/127505_2.png) [@bckp](https://forums.plex.tv/u/bckp)\
**Post date:** [November 1, 2024, 7:24pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/19 "2024-11-01T19:24:25Z")

</div>

Or simply put exit 0 to the shell script that perform update 😃

---

<div class="post-metadata">

**Author:** ![bckp](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bckp/32/127505_2.png) [@bckp](https://forums.plex.tv/u/bckp)\
**Post date:** [November 1, 2024, 7:28pm UTC](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142/20 "2024-11-01T19:28:31Z")

</div>

Same ☹ CPU HURTs… im now installing on bare metal…

 ![image](https://global.discourse-cdn.com/plex/original/4X/c/5/1/c513ce0f031954329146f102f21b5cc35c97edfd.png)

Same for bare-metal, transcode killing cpu, gpu is idle

[Next page](https://forums.plex.tv/t/core-ultra-7-265k-quicksync-linux/894142.md?page=2)
