# Couldn't retrieve the play queue for this item

**URL:** https://forums.plex.tv/t/couldnt-retrieve-the-play-queue-for-this-item/792152
**Category:** Plex Media Server
**Tags:** server-linux
**Created:** [May 9, 2022, 9:01am UTC](https://forums.plex.tv/t/couldnt-retrieve-the-play-queue-for-this-item/792152 "2022-05-09T09:01:14Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![yaume78](https://avatars.discourse-cdn.com/v4/letter/y/e56c9b/32.png) [@yaume78](https://forums.plex.tv/u/yaume78)
#### Post date: [May 9, 2022, 9:01am UTC](https://forums.plex.tv/t/couldnt-retrieve-the-play-queue-for-this-item/792152/1 "2022-05-09T09:01:15Z")

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Server Version#:1.26.0.5715  
Player Version#: all kind of player

Hello,

# Since two days I have an issue with one of my 4 libraries on my plex server (Ubuntu with PLEX 1.26.0.5715 ) . When I tried to launch a movie I have the error message “Couldn’t retrieve the play queue for this item. Please try again’. No issue with others libraries (movies or TV shows)

# All my libraries are hosted on the same NAS. I tried to update metada, delete and re-add the Library, create a new library “Movie 2”, same issue.

# Someone know how solve this issue ?

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 7, 2022, 9:02am UTC](https://forums.plex.tv/t/couldnt-retrieve-the-play-queue-for-this-item/792152/2 "2022-08-07T09:02:06Z")

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