# Cover Art Broken

**URL:** <https://forums.plex.tv/t/cover-art-broken/183125>\
**Category:** General Discussions\
**Created:** [March 6, 2017, 6:40pm UTC](https://forums.plex.tv/t/cover-art-broken/183125 "2017-03-06T18:40:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Shockma](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@Shockma](https://forums.plex.tv/u/Shockma)\
**Post date:** [March 6, 2017, 6:40pm UTC](https://forums.plex.tv/t/cover-art-broken/183125/1 "2017-03-06T18:40:52Z")

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Anyone having an issues with new cover art being downloaded. All new series added has the proper metadata without cover art. If i roll back to an earlier version all seems well. i have had this issue for the last few releases.

Current version - 1.4.3.3433  
Working version - 1.2.7.2987 (there could be some newer, but this one i know works for cover art)

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**Author:** ![Shockma](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@Shockma](https://forums.plex.tv/u/Shockma)\
**Post date:** [May 24, 2017, 3:17pm UTC](https://forums.plex.tv/t/cover-art-broken/183125/2 "2017-05-24T15:17:49Z")

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Hi Plex Support, i have recently updated to the newest 1.7 release and still i get the metadata for the shows but no cover art. i have to downgrade to 1.2.7 to get the covers and then upgrade again. not sure what is going wrong. anyone have this same issue?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 24, 2017, 3:42pm UTC](https://forums.plex.tv/t/cover-art-broken/183125/3 "2017-05-24T15:42:55Z")

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1. [activate debug](https://support.plex.tv/hc/en-us/articles/201643703 "activate debug") logging ( **not** ‘verbose’!)
2. quit Plex Server
3. wait 1 minute
4. start Plex Server
5. wait 2 minutes
6. either [refresh](https://support.plex.tv/hc/en-us/articles/200289306 "refresh") one tv show or add one new episode into your library
7. wait 3 minutes
8. [fetch log files](https://support.plex.tv/hc/en-us/articles/200250417 "fetch log files") and [attach them here](https://support.plex.tv/hc/en-us/articles/202756326-How-do-I-attach-files-in-the-forums- "attach them here")

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:53pm UTC](https://forums.plex.tv/t/cover-art-broken/183125/4 "2020-01-07T22:53:09Z")

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