# Crashes after loading corupt webp collection poster

**URL:** https://forums.plex.tv/t/crashes-after-loading-corupt-webp-collection-poster/938562
**Category:** Plex Media Server
**Tags:** server-qnap
**Created:** [May 4, 2026, 4:02pm UTC](https://forums.plex.tv/t/crashes-after-loading-corupt-webp-collection-poster/938562 "2026-05-04T16:02:03Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Dennisnr47](https://avatars.discourse-cdn.com/v4/letter/d/ccd318/32.png) [@Dennisnr47](https://forums.plex.tv/u/Dennisnr47)
#### Post date: [May 4, 2026, 4:02pm UTC](https://forums.plex.tv/t/crashes-after-loading-corupt-webp-collection-poster/938562/1 "2026-05-04T16:02:03Z")

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Server Version#:1.42.2.10156  
I uploaden a webp poster to a collection. Then plex crashed. I deleted al the movies from that collection but the collection with the corrupt webp collection poster stays in the collection tab with 0 movies. Now every time i open the collection tab plex crashes. I can’t find a way to delete the collection because when i open the collection tab it crashes again. Plex works normal if it doesn’t try to load that corupt webp collection poster. Can somebody help me please?

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### Author: ![ElOsoTito](https://avatars.discourse-cdn.com/v4/letter/e/3e96dc/32.png) [@ElOsoTito](https://forums.plex.tv/u/ElOsoTito)
#### Post date: [May 16, 2026, 10:34pm UTC](https://forums.plex.tv/t/crashes-after-loading-corupt-webp-collection-poster/938562/2 "2026-05-16T22:34:59Z")

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Did you figure this out? I did the exact same thing. There has to be a way to go in and remove the poster on the back end. but I cannot figure it out

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### Author: ![Dennisnr47](https://avatars.discourse-cdn.com/v4/letter/d/ccd318/32.png) [@Dennisnr47](https://forums.plex.tv/u/Dennisnr47)
#### Post date: [May 17, 2026, 7:03am UTC](https://forums.plex.tv/t/crashes-after-loading-corupt-webp-collection-poster/938562/3 "2026-05-17T07:03:44Z")

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No bro, you have to reinstall. Hours and hours of fun.

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### Author: ![ElOsoTito](https://avatars.discourse-cdn.com/v4/letter/e/3e96dc/32.png) [@ElOsoTito](https://forums.plex.tv/u/ElOsoTito)
#### Post date: [May 23, 2026, 5:09pm UTC](https://forums.plex.tv/t/crashes-after-loading-corupt-webp-collection-poster/938562/4 "2026-05-23T17:09:54Z")

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yup. currently going through and correcting all the genres and editions for 2000 movies. I started using filebot and tinyMediaManager to scan and rename files and clear out corrupted nonsense. just wish i found that before i crashed my whole server. good luck bro
