# CrashPlan Small Business BLOCKS Plex backups! **URL:** \ **Category:** General Discussions\ **Created:** [June 2, 2019, 1:22pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775 "2019-06-02T13:22:10Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Chris\_Teasdale](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_teasdale/32/10091_2.png) [@Chris\_Teasdale](https://forums.plex.tv/u/Chris_Teasdale)\ **Post date:** [June 2, 2019, 1:22pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/1 "2019-06-02T13:22:10Z")
As on the beginning of May CrashPlan application is blocking all backups and recovery of files in the “Plex Media Server” folder on any OS. So if you were using them to backup that folder your data is now not being backed up. Just a warning. ---
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [June 3, 2019, 12:23am UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/2 "2019-06-03T00:23:39Z")
They do back up content… Mkv, mp3, jpg, etc. ---
**Author:** ![5stringdeath](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/5stringdeath/32/77864_2.png) [@5stringdeath](https://forums.plex.tv/u/5stringdeath)\ **Post date:** [June 3, 2019, 12:18pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/3 "2019-06-03T12:18:40Z")
Interesting. Have you asked them what their reasoning is? > **[r/PleX - CrashPlanPro to exclude Plex Media Server folder - 5/6/2019](https://www.reddit.com/r/PleX/comments/bkz0cs/crashplanpro_to_exclude_plex_media_server_folder/?sort=top)** > > 88 votes and 134 comments so far on Reddit ---
**Author:** ![Chris\_Teasdale](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_teasdale/32/10091_2.png) [@Chris\_Teasdale](https://forums.plex.tv/u/Chris_Teasdale)\ **Post date:** [June 4, 2019, 2:25am UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/4 "2019-06-04T02:25:34Z")
They just can’t deliver on the promise of $10 a month for unlimited backup storage so they are adding more and more restrictions to save space on their servers. I think soon enough they will exit the small business market just like they left the home backup market. ---
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [June 7, 2019, 7:24pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/5 "2019-06-07T19:24:25Z")
I only back up media files… Mp3, mkv, jpg No issues with that… Everything else can be rebuilt… Note that i use the xmbcnfo addons for my metadata so this gets backed up… I avoid having plex select metadata for me ---
**Author:** ![Chris\_Teasdale](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_teasdale/32/10091_2.png) [@Chris\_Teasdale](https://forums.plex.tv/u/Chris_Teasdale)\ **Post date:** [June 10, 2019, 4:28am UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/6 "2019-06-10T04:28:27Z")
I had added custom descriptions, posters and background art, custom collections to about 25% of my 4000+ films. Untold hours of fine tuning. This what I was paying them to backup for me. I know many folks just take whatever the thing scrapes from The Movie DB but I also find it misses on several titles. Not only that but I also lost all the watch history, start points and general user data for a dozen family and friends. It is sort of stupid they deleted 11gigs of my Plex meta data but would still allow me to store 36TB of video files. But Crashplan is a sinking ship I would look into other options. They will soon start blocking large video file backups or change to a pay by the gig pricing model. Hopefully at least this time they make it way more clear when they do this and not do it and then tell you about 2 weeks later. Never the less I am done with them. ---
**Author:** ![Ridley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ridley/32/297728_2.png) [@Ridley](https://forums.plex.tv/u/Ridley)\ **Post date:** [June 14, 2019, 6:02pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/7 "2019-06-14T18:02:16Z")
Thanks for reporting this. We’ve gotten in touch with Cloudflare to see what’s going on here; apparently they’re trying to cut down on versioned backups of files that change frequently (such as metadata that gets fetched from cloud services on a regular basis), but their current regex went a little too far. We’re working with them to adjust these restrictions to a smaller subset of files that can automatically be re-downloaded or re-generated after a restore. I’ll keep you posted on any updates. ---
**Author:** ![CapMarkoRamius](https://avatars.discourse-cdn.com/v4/letter/c/5e9695/32.png) [@CapMarkoRamius](https://forums.plex.tv/u/CapMarkoRamius)\ **Post date:** [June 14, 2019, 10:22pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/8 "2019-06-14T22:22:50Z")
Try [THIS](https://github.com/alekdavis/PlexBackup/blob/master/GETTING%20STARTED.md). It works wonders. ---
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [June 14, 2019, 11:33pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/9 "2019-06-14T23:33:25Z")
Ypu could zip the metadata and back up the zips ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 12, 2019, 11:36pm UTC](https://forums.plex.tv/t/crashplan-small-business-blocks-plex-backups/418775/10 "2019-09-12T23:36:28Z")
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