# Credit Detection - (error: -2)

**URL:** <https://forums.plex.tv/t/credit-detection-error-2/830727>\
**Category:** Metadata & Adding Files\
**Tags:** server-synology\
**Created:** [February 14, 2023, 12:19pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727 "2023-02-14T12:19:09Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [February 14, 2023, 12:19pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/1 "2023-02-14T12:19:09Z")

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Server Version#: v1.31.0.6654-02189b09f  
Player Version#: n/a

Just tried to run a credit detection and (as alpha release) I receive:

Feb 14, 2023 12:15:16.113 [0x2ab7d050] ERROR - BufferingLineReader: failed to read line (error: -2)

Feb 14, 2023 12:15:26.137 [0x2e24a290] DEBUG - Jobs: ‘/volume1/@appstore/PlexMediaServer/Plex Transcoder’ exit code for process 17062 is -9 (signal: Killed)

Feb 14, 2023 12:15:08.887 [0x2e297290] INFO - Plex Media Scanner v1.31.0.6654-02189b09f - Synology DS215j armv7l - build: linux-armv7neon - GMT 00:00  
Feb 14, 2023 12:15:08.888 [0x2e297290] INFO - Linux version: DSM 7.1.1.42962-4, language: en-US  
Feb 14, 2023 12:15:08.888 [0x2e297290] INFO - Processor: 2-core Arm

I believe this is a timeout error? Is there anywhere within a config file I can try adjusting?

Thank you.

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**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\
**Post date:** [February 14, 2023, 12:27pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/2 "2023-02-14T12:27:08Z")

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Could you get me the entire logs zip?

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**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [February 14, 2023, 12:31pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/3 "2023-02-14T12:31:06Z")

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Not a problem.

Would you like me to clear the log folder first and then analyze an episode… just so the logs are clean?

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**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\
**Post date:** [February 14, 2023, 12:32pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/4 "2023-02-14T12:32:26Z")

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Not necessary, just make sure that you’ve run the detection directly before grabbing the logs.

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**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [February 14, 2023, 12:35pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/5 "2023-02-14T12:35:41Z")

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I have stopped Plex Server, cleared the logs folder.

Started Plex and then analyzed a single TV Episode.

Will DM you the link the log files.

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**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [February 14, 2023, 12:46pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/6 "2023-02-14T12:46:11Z")

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Did they come through OK?

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**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\
**Post date:** [February 14, 2023, 12:49pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/7 "2023-02-14T12:49:17Z")

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Yup, all good thanks.

I might send you a test build to try out, is that okay?

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**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [February 14, 2023, 12:50pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/8 "2023-02-14T12:50:58Z")

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Superb.

Not a problem, feel free to send it over.

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**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [February 16, 2023, 11:54pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/9 "2023-02-16T23:54:19Z")

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Hi,

It’s doing it again:

Feb 16, 2023 22:18:45.907 [0x2aba3050] DEBUG - [JobRunner] Jobs: Starting child process with pid 28927  
Feb 16, 2023 22:19:51.475 [0x2aba3050] ERROR - BufferingLineReader: failed to read line (error: -2)  
Feb 16, 2023 22:20:01.489 [0x2aba3050] DEBUG - Killing job.  
Feb 16, 2023 22:20:01.493 [0x2aba3050] DEBUG - Signalling job ID 28927 with 9  
Feb 16, 2023 22:20:01.583 [0x2e271290] DEBUG - Jobs: ‘/volume1/@appstore/PlexMediaServer/Plex Transcoder’ exit code for process 28927 is -9 (signal: Killed)

It came across a 4k file, it may just be these little boxes are under powered for 4k.

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**Author:** ![pommesmatte](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@pommesmatte](https://forums.plex.tv/u/pommesmatte)\
**Post date:** [February 17, 2023, 7:00am UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/10 "2023-02-17T07:00:48Z")

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> [@thenextbutton](#):
>
> It came across a 4k file, it may just be these little boxes are under powered for 4k.

At least not generally. I see credits detection working on my J4125 NAS up to 4K movies with failed ones on 4K, 1080p, 720p or even SD releases.

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<div class="post-metadata">

**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [February 17, 2023, 10:31am UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/11 "2023-02-17T10:31:01Z")

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It also looks like it re-scanning the same assets every night as well ☹

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<div class="post-metadata">

**Author:** ![thenextbutton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thenextbutton/32/296564_2.png) [@thenextbutton](https://forums.plex.tv/u/thenextbutton)\
**Post date:** [March 7, 2023, 12:12pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/12 "2023-03-07T12:12:25Z")

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I have turned off credit detection for now.

It is scanning the same files every night, causing unnecessary overhead.

The tv shows it is re-scanning have credits but they look to be scrolling and not being picked up.

I would not mind if it at least marked the files as scanned and just skipped them.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 5, 2023, 12:12pm UTC](https://forums.plex.tv/t/credit-detection-error-2/830727/13 "2023-06-05T12:12:30Z")

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