# Credit Detection not working

**URL:** https://forums.plex.tv/t/credit-detection-not-working/832290
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [February 25, 2023, 1:46am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290 "2023-02-25T01:46:03Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [February 25, 2023, 1:46am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/1 "2023-02-25T01:46:03Z")

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I have followed the webpage  
[Credits Detection | Plex Support](https://support.plex.tv/articles/credits-detection/)

But it still does not detect end credits

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 25, 2023, 1:51am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/2 "2023-02-25T01:51:08Z")

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When did you enable it? By default it starts processing overnight during scheduled tasks

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### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [February 25, 2023, 2:05am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/3 "2023-02-25T02:05:32Z")

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I haven’t touched any settings Plex did some massive maintenance around 3am the other morning, guess it was the credit detection

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### Author: ![UncleDoukey](https://avatars.discourse-cdn.com/v4/letter/u/9de0a6/32.png) [@UncleDoukey](https://forums.plex.tv/u/UncleDoukey)
#### Post date: [February 25, 2023, 2:06am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/4 "2023-02-25T02:06:04Z")

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Same here. Its not functioning as intended. Seems to not like ‘Analyse’ the whole library it wont change anything but if you do it at the individual episode level it will 100% work.

Season, Show, Library level will not. XML remains unchanged for those levels.

Also have it set to do during scheduled tasks and still not working either. I’m just hoping it fixes itself in a future update.

All new shows/movies added seem to work. Just nothing already in the library unless i actually single it out.

Not alone with the issue, claynz.

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 25, 2023, 2:10am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/5 "2023-02-25T02:10:27Z")

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it can take a long while to do if you have large libraries

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### Author: ![UncleDoukey](https://avatars.discourse-cdn.com/v4/letter/u/9de0a6/32.png) [@UncleDoukey](https://forums.plex.tv/u/UncleDoukey)
#### Post date: [February 25, 2023, 2:16am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/6 "2023-02-25T02:16:59Z")

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If it helps you BigWheel this is the log I get at anything above season level.  
[Req#e0f9b84/CreditsDetectionManager] Missing item or unexpected type

If I go at the episode level I get this  
[Req#e0f9d86/CreditsDetectionManager] Found matching credits markers from media provider for part id 53466

As in previous post. It seems to be broken when triggering the analyse at anything above episode / movie level

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<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 25, 2023, 2:21am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/7 "2023-02-25T02:21:46Z")

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You can only analyze episode or movie. It isn’t broken, that is how it works. I suppose you could view by episodes and multiselect, but I thought this was about it not appearing to run during scheduled tasks.

 ![Credits_Detection___Plex_Support_🔊](https://global.discourse-cdn.com/plex/original/4X/9/3/9/939c87f17189e5a8e7bbee6411489907cafa3812.png)

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### Author: ![UncleDoukey](https://avatars.discourse-cdn.com/v4/letter/u/9de0a6/32.png) [@UncleDoukey](https://forums.plex.tv/u/UncleDoukey)
#### Post date: [February 25, 2023, 2:29am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/8 "2023-02-25T02:29:56Z")

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Ah! That makes sense. My misunderstanding. It is working as intended. I’ll just widen my scheduled tasks window to give it time to run through the backlog.

Cheers for clarifying.

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### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [February 25, 2023, 2:32am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/9 "2023-02-25T02:32:33Z")

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I have just added 6 Seasons of Fame to my Plex library and straight away it started detecting Intros but not credits, I know there are credits at the end of the episodes

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### Author: ![UncleDoukey](https://avatars.discourse-cdn.com/v4/letter/u/9de0a6/32.png) [@UncleDoukey](https://forums.plex.tv/u/UncleDoukey)
#### Post date: [February 25, 2023, 2:42am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/10 "2023-02-25T02:42:47Z")

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Two things that might help you is go to Settings \> Library and where it says “Generate credits video markers” make sure you selected “as a scheduled task and when media is added”.

The second thing that might help is click the 3 dots next to your TV Shows Library then go to Manage Library \> Edit \> Advanced and scroll all the way to bottom… Make sure “Enable credits detection” is ticked on.

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<div class="post-metadata">

### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [February 25, 2023, 3:58am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/11 "2023-02-25T03:58:10Z")

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I spoke too soon, now it is detecting Credits but for a very short time, I’ve played a episode and at the end it continued to play the credits but the screen minimized to a smaller box and next episode was available is this how it is meant to work? no prompt to skip credits like the skip intros feature?

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<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 25, 2023, 4:04am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/12 "2023-02-25T04:04:14Z")

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Android TV and Apple TV yes it goes to post play ont he final credits marker ( if there are multiple) like if you had hit the back button in last 10%, But that may change in the future. If there was a skip credits button it would do the same thing on last credit marker.

There is a bug in the Android TV client were it will not let you make it full screen again if you want but that is fixed in beta which should be out soon.

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<div class="post-metadata">

### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [February 25, 2023, 4:11am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/13 "2023-02-25T04:11:15Z")

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I have Apple TV, before this, I would just hit the back button on the remote when the credits start then play the next episode but now hitting play during the credits is much better.  
If other TV Shows don’t work like this how do I rerun the credits detection without dancing?

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<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 25, 2023, 4:14am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/14 "2023-02-25T04:14:39Z")

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> [@claynz](#):
>
> how do I rerun the credits detection without dancing?

you analyze episodes manually or wait til the scheduled tasks gets to older items in your library.

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<div class="post-metadata">

### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [February 25, 2023, 4:16am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/15 "2023-02-25T04:16:05Z")

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Thanks

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<div class="post-metadata">

### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [February 25, 2023, 4:53am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/16 "2023-02-25T04:53:44Z")

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Should I leave these settings as is?

 ![credits](https://global.discourse-cdn.com/plex/original/4X/5/a/4/5a45d1fb46143838bd37aad3e4122a877bd2e0ae.jpeg)

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<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 25, 2023, 5:09am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/17 "2023-02-25T05:09:47Z")

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That sets when something is marked as watched. It won’t change where the marker is.

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<div class="post-metadata">

### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [March 17, 2023, 8:49am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/18 "2023-03-17T08:49:37Z")

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I am starting to watch Lucifer and the Credits are not working , I did a [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) and it started to detect credits and credits are working now, so why wasn’t this done during Plex maintenance?

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<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 17, 2023, 11:07pm UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/19 "2023-03-17T23:07:39Z")

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Detection takes a while, it might not have been able to finish all things during the time frame of scheduled tasks.

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<div class="post-metadata">

### Author: ![claynz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/claynz/32/325117_2.png) [@claynz](https://forums.plex.tv/u/claynz)
#### Post date: [March 18, 2023, 3:57am UTC](https://forums.plex.tv/t/credit-detection-not-working/832290/20 "2023-03-18T03:57:56Z")

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It had 3 weeks to do it.

[Next page](https://forums.plex.tv/t/credit-detection-not-working/832290.md?page=2)
