# Credit detection settings not showing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-western-digital, end-credits\ **Created:** [July 17, 2023, 6:57am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543 "2023-07-17T06:57:11Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![horrificsquid](https://avatars.discourse-cdn.com/v4/letter/h/a88e57/32.png) [@horrificsquid](https://forums.plex.tv/u/horrificsquid)\ **Post date:** [July 17, 2023, 6:57am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/1 "2023-07-17T06:57:11Z")
I can see the “Generate intro video markers” setting but there is no end-credit settings anywhere? Plex Web version: 4.110.1 WD My Cloud Home Plex Server Service Version: 1.29.1.6316-f4cdfea9c Any help would be very much appreciated. ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [July 17, 2023, 10:11am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/2 "2023-07-17T10:11:47Z")
> [@horrificsquid](#): > > 1.29.1.6316 1.31.0 or newer required [https://support.plex.tv/articles/credits-detection/](https://support.plex.tv/articles/credits-detection/) ---
**Author:** ![horrificsquid](https://avatars.discourse-cdn.com/v4/letter/h/a88e57/32.png) [@horrificsquid](https://forums.plex.tv/u/horrificsquid)\ **Post date:** [July 17, 2023, 10:56am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/3 "2023-07-17T10:56:58Z")
I thought as much. I’m guessing I’ll never get that feature then as there doesn’t seem to be any way of manually updating it on My Cloud ---
**Author:** ![Umair99](https://avatars.discourse-cdn.com/v4/letter/u/ce73a5/32.png) [@Umair99](https://forums.plex.tv/u/Umair99)\ **Post date:** [August 16, 2023, 8:09am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/4 "2023-08-16T08:09:49Z")
I have plex on wdmycloudex2ultra which is the latest version: 1.32.5.7349 However, i still cannot see credit detetction settings. Any advice please? ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [August 16, 2023, 8:19am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/5 "2023-08-16T08:19:00Z")
> [@Umair99](#): > > Any advice please? [Credits Detection](https://support.plex.tv/articles/credits-detection/) Read the text in the green box. ---
**Author:** ![Umair99](https://avatars.discourse-cdn.com/v4/letter/u/ce73a5/32.png) [@Umair99](https://forums.plex.tv/u/Umair99)\ **Post date:** [August 16, 2023, 8:38am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/6 "2023-08-16T08:38:14Z")
oh well… this mean i need to be a plex subscriber… The issue i am having is when watching movie to the point where the end credits are just about to start, the Plex client displays a message: Playback terminated. Conversion failed. The transcoder exited due to an error. I read on the forums that it is something to do with the credit detection. I was thinking of disabling this feature, but it seems i am stuck here with the issue! ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [August 16, 2023, 9:27am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/7 "2023-08-16T09:27:38Z")
> [@Umair99](#): > > the end credits are just about to start, the Plex client displays a message: Playback terminated. Conversion failed. The transcoder exited due to an error. See this thread: [Conversion failed playback error when subtitles are over (usually at the end)](https://forums.plex.tv/t/conversion-failed-playback-error-when-subtitles-are-over-usually-at-the-end/843321) It looks like a fix is in the works. At the end of the thread it mentions testing a developer release (pre-beta) version of Plex Media Server. If that works, it will get rolled into beta, then general releases. ---
**Author:** ![Umair99](https://avatars.discourse-cdn.com/v4/letter/u/ce73a5/32.png) [@Umair99](https://forums.plex.tv/u/Umair99)\ **Post date:** [August 16, 2023, 10:52am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/8 "2023-08-16T10:52:39Z")
This is great - thank you so much! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 14, 2023, 10:53am UTC](https://forums.plex.tv/t/credit-detection-settings-not-showing/847543/9 "2023-11-14T10:53:30Z")
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