# Cross Season File Duplication Problem

**URL:** <https://forums.plex.tv/t/cross-season-file-duplication-problem/715251>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [May 11, 2021, 2:25pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251 "2021-05-11T14:25:07Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![arejay73](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@arejay73](https://forums.plex.tv/u/arejay73)\
**Post date:** [May 11, 2021, 2:25pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/1 "2021-05-11T14:25:07Z")

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Server Version#: 1.22.3.4392  
Player Version#: 4.56.4 (Web)

I have the Highlander TV Series and I am having a huge problem with Plex miss-labeling cross season episodes as duplicate. I have done the “[Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)” to remove the series and add it back. Plex still flags the episodes as duplicate.

Here is an example of the worst offender, but there are others:

 ![Screen Shot 2021-05-11 at 10.18.42 AM](https://global.discourse-cdn.com/plex/original/3X/3/3/339d13183b3691a2d4ca21d33896a29a4cc7c56b.png)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 11, 2021, 2:30pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/2 "2021-05-11T14:30:46Z")

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Have you checked your files for embedded metadata that might be misleading Plex?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 11, 2021, 9:17pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/3 "2021-05-11T21:17:09Z")

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FYI, [Subler](https://subler.org/) is a good Mac based tool for viewing & modifying metadata in mp4/m4v files.

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**Author:** ![arejay73](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@arejay73](https://forums.plex.tv/u/arejay73)\
**Post date:** [May 13, 2021, 3:43pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/4 "2021-05-13T15:43:39Z")

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I downloaded Subler and looked at the MetaData and it appears to be different. What else could be the reason why Plex things these are the same episode?

 ![image](https://global.discourse-cdn.com/plex/original/3X/9/b/9bffb443a1f1ad3d942d7e8010518ce6b0fc9c64.png)

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**Author:** ![arejay73](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@arejay73](https://forums.plex.tv/u/arejay73)\
**Post date:** [May 13, 2021, 3:45pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/5 "2021-05-13T15:45:39Z")

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Here’s another example:

 ![image](https://global.discourse-cdn.com/plex/original/3X/5/0/50c52cbf98c4d03183b54f5c80d3560b3467c3ec.png)

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 13, 2021, 4:26pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/6 "2021-05-13T16:26:46Z")

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Which directory did you add to your TV library?

It should be `/Volumes/ChannelsDVR/TVShows/`.

If it is `/Volumes/ChannelsDVR/` it will cause problems with Plex.

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**Author:** ![arejay73](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@arejay73](https://forums.plex.tv/u/arejay73)\
**Post date:** [May 13, 2021, 5:04pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/7 "2021-05-13T17:04:31Z")

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> [@FordGuy61](#):
>
> /Volumes/ChannelsDVR/TVShows/

This is the directory that is added.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 14, 2021, 2:54am UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/8 "2021-05-14T02:54:46Z")

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It is a TV Show library, correct?

Not a Movie or Other Videos library.

Plex does not support TV Shows in a Movie library or visa-versa. That will cause problems with recognition & organization.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 14, 2021, 10:15am UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/9 "2021-05-14T10:15:20Z")

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In addition to FordGuy61’s question… what exact scanner/agent do you have configured for that library? If you’re not using the new Plex TV Series scanner/agent… can you please also share a screenshot of the configuration of that agent under `Settings` \> `[Server Name]` \> `Agents` (e.g. `Shows` \> `TheTVDB` or `Shows` \> `The Movie Database`).

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<div class="post-metadata">

**Author:** ![arejay73](https://avatars.discourse-cdn.com/v4/letter/a/aeb1de/32.png) [@arejay73](https://forums.plex.tv/u/arejay73)\
**Post date:** [May 20, 2021, 1:02pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/10 "2021-05-20T13:02:24Z")

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> [@FordGuy61](#):
>
> It is a TV Show library, correct?

Correct it is a TV Show Library and I only put TV Shows there.

> [@tom80H](#):
>
> what exact scanner/agent do you have configured for that library?

I was using the scanner/agent “Plex Series Scanner and TheTVDB agent”. I have since switched to the “Plex TV Series Scanner and Plex TV Series Agent”. I re-did the “[Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064)” and it seems to have resolved the problem.

Thanks for you assistance.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 18, 2021, 1:02pm UTC](https://forums.plex.tv/t/cross-season-file-duplication-problem/715251/11 "2021-08-18T13:02:34Z")

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