# Custom certificate not loaded

**URL:** https://forums.plex.tv/t/custom-certificate-not-loaded/925315
**Category:** Plex Media Server
**Tags:** server-qnap
**Created:** [July 8, 2025, 1:08am UTC](https://forums.plex.tv/t/custom-certificate-not-loaded/925315 "2025-07-08T01:08:52Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [July 8, 2025, 3:23pm UTC](https://forums.plex.tv/t/custom-certificate-not-loaded/925315/4 "2025-07-08T15:23:19Z")

</div>

You create the P12 externally to PMS first.

My cert is from Let’s Encrypt, managed by Pfsense and the ACME management software in PfSense

```auto
openssl pkcs12 -export -out my-domain.p12 -inkey my-domain-production.key -in my-domain-production.crt \
        -certfile Acme-LE.crt \
        -password pass:password

```

I put the p12 where PMS can read it

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