# Dashboard not showing activity on some users?

**URL:** <https://forums.plex.tv/t/dashboard-not-showing-activity-on-some-users/749947>\
**Category:** Plex Media Server\
**Tags:** server-linux, chromecast\
**Created:** [October 11, 2021, 9:01am UTC](https://forums.plex.tv/t/dashboard-not-showing-activity-on-some-users/749947 "2021-10-11T09:01:40Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Morphy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/morphy/32/11124_2.png) [@Morphy](https://forums.plex.tv/u/Morphy)\
**Post date:** [October 11, 2021, 9:01am UTC](https://forums.plex.tv/t/dashboard-not-showing-activity-on-some-users/749947/1 "2021-10-11T09:01:40Z")

</div>

Server Version#: 1.24.3.5033  
Player Version#: Chromecast

Hi guys.

One user of mine got a new Chromecast , and after that, I cant see the user activity for that person anymore? I googled the issue and it seems to be a common problem time to time? Is there anything I can do to “reset” the system so I can see the user again?  
Not even Tautuli see the user anymore.

Thanks

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 9, 2022, 9:02am UTC](https://forums.plex.tv/t/dashboard-not-showing-activity-on-some-users/749947/2 "2022-01-09T09:02:19Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.