# Denying access due to session lacking permission to transcode key **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [September 10, 2023, 5:35am UTC](https://forums.plex.tv/t/denying-access-due-to-session-lacking-permission-to-transcode-key/853060 "2023-09-10T05:35:30Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Healzangels](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/healzangels/32/314579_2.png) [@Healzangels](https://forums.plex.tv/u/Healzangels)\ **Post date:** [September 10, 2023, 5:35am UTC](https://forums.plex.tv/t/denying-access-due-to-session-lacking-permission-to-transcode-key/853060/1 "2023-09-10T05:35:31Z")
Server Version#: Version 1.32.6.7468 Player Version#: Version 4.108.0 OS: unRaid 6.11.5 [Req#18c0/Transcode] Denying access due to session lacking permission to transcode key /library/metadata/408645 Greetings! Today I’ve started noticing my console logs being flooded with the warning message above. Nothing appears to actually be wrong/acting up but seeing the error is a bit alarming. The message appears every 3 seconds or so. I have confirmed the item in question via the 408645 ID. It’s a TV show which I can confirm is not being actively streamed but was recently. Trying to play the episode does not seem to result in any playback issues. Things I’ve tried so far: Restart Docker Container + Restart Host Updating to the latest beta version of Plex from the latest stable release. Downgrading back down to version-1.29.2.6364-6d72b0cf6 Confirm both host and docker container have full 777 permissions on the /tmp location. Changing my transcode directory from it’s current ram location to a location on an ssd. Run DB repair Scripts + Restored from an older version of DB Delete Codecs folder and allow to recreate. I also tried doing a “[plex dance](https://forums.plex.tv/t/the-plex-dance/197064)” on the item in question but this caused a new error to be present in the console which I unfortunately didn’t capture before restoring my DB but certainly can reproduce for troubleshooting. All things still lead to the error popping up every 3 seconds or so. Hoping may be able to get some assistance here in tracking down the root cause or at least making it stop. Thanks! ![warning](https://global.discourse-cdn.com/plex/original/4X/f/9/9/f997d77ac450913c5df5448d9cf5ed6524cde205.png) ---
**Author:** ![Healzangels](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/healzangels/32/314579_2.png) [@Healzangels](https://forums.plex.tv/u/Healzangels)\ **Post date:** [September 10, 2023, 6:01am UTC](https://forums.plex.tv/t/denying-access-due-to-session-lacking-permission-to-transcode-key/853060/2 "2023-09-10T06:01:30Z")
Additional things I’ve tried: Turning off HW transcoding Disabling Transcoding all together with. Also restarting Docker container between each test but warning continues. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [September 10, 2023, 3:33pm UTC](https://forums.plex.tv/t/denying-access-due-to-session-lacking-permission-to-transcode-key/853060/3 "2023-09-10T15:33:26Z")
1. Confirm permissions on the file itself and the containing directory 2. Scan files 3. Refresh Metadata 4. Analyze If this were a permissions problem with transcode directories, all transcodes would fail. ---
**Author:** ![Healzangels](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/healzangels/32/314579_2.png) [@Healzangels](https://forums.plex.tv/u/Healzangels)\ **Post date:** [September 10, 2023, 4:57pm UTC](https://forums.plex.tv/t/denying-access-due-to-session-lacking-permission-to-transcode-key/853060/4 "2023-09-10T16:57:47Z")
Hey ChuckPA! Thanks so much for the follow up on a weekend (plus your awesome DB repair script) As a typical quirky issue goes I woke up with morning to check the console and there was suddenly no trace of the warning message! I’m thinking the 2-5 Maintenance may have ended up doing your suggestion 2-4 which most likely was the fix. (I swear I tried those but happy to see it gone 😃 ) Thanks again for the assistance! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 9, 2023, 4:58pm UTC](https://forums.plex.tv/t/denying-access-due-to-session-lacking-permission-to-transcode-key/853060/5 "2023-12-09T16:58:12Z")
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