# Desktop Clients - No Players Found

**URL:** https://forums.plex.tv/t/desktop-clients-no-players-found/803230
**Category:** Plex Players
**Tags:** player-windows
**Created:** [August 4, 2022, 4:23pm UTC](https://forums.plex.tv/t/desktop-clients-no-players-found/803230 "2022-08-04T16:23:07Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![k4men1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/k4men1/32/282893_2.png) [@k4men1](https://forums.plex.tv/u/k4men1)
#### Post date: [August 4, 2022, 4:23pm UTC](https://forums.plex.tv/t/desktop-clients-no-players-found/803230/1 "2022-08-04T16:23:07Z")

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Server Version#:1.28.0.5999  
Player Version#:1.50.1.3176-06a9352d  
Hello, I have issue with desktop plex players, I am not able to cast between web/desktop players in any way, under cast icon I have only “No Players Found” without cast button or other players as I was used to (there were duplicated records for each player when this worked AFAIK).  
This option stopped working about month or so already, I am also not able to manage (play, stop, volume, choose video) from Home Assistant plugin either (which I used often), currently I can see only progress status in HassIo.  
I am not trying to cast to some chrome-cast device or anything other, only manage play/stop move forward status via one plex app in another (windows to windows/home assistant to windows, windows to web/web to windows/web to web).  
Clients are connected on single network (with firewall disabled), there is no DNS filtering or anything else.

- I tried to deauthorize all clients and plex server and reauthorize it with my account again
- installed latest version of all products
- cleared AppData of all windows clients
- checked that DNS request to [plex.tv](http://plex.tv) is not blocked
- checked plex [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) for error without finding any

Funny is that only player that I am able to manage remotely is my Android Phone which is kind a useless because I want to manage windows clients from Phone not the other way around.

Thanks for help 😉

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### Author: ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)
#### Post date: [August 4, 2022, 4:45pm UTC](https://forums.plex.tv/t/desktop-clients-no-players-found/803230/2 "2022-08-04T16:45:49Z")

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Plex Companion is in the HTPC version, it has been removed from Plex Web and Plex for Mac/Windows: see [Plex for Mac, Windows, and Linux - #63 by Moussa](https://forums.plex.tv/t/plex-for-mac-windows-and-linux/446435/63)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [November 2, 2022, 4:46pm UTC](https://forums.plex.tv/t/desktop-clients-no-players-found/803230/3 "2022-11-02T16:46:42Z")

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