# Direct Play buffering on remote connections **URL:** \ **Category:** Remote Access\ **Tags:** server-windows, server-nvidia-shield, xbox\ **Created:** [June 29, 2022, 9:41pm UTC](https://forums.plex.tv/t/direct-play-buffering-on-remote-connections/799026 "2022-06-29T21:41:52Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![cnsxskillz](https://avatars.discourse-cdn.com/v4/letter/c/22d042/32.png) [@cnsxskillz](https://forums.plex.tv/u/cnsxskillz)\ **Post date:** [June 29, 2022, 9:41pm UTC](https://forums.plex.tv/t/direct-play-buffering-on-remote-connections/799026/1 "2022-06-29T21:41:52Z")
Server Version#:1.47.1.3086-6c3d964f Player Version#: For the past 4-6 months 2 of my who use my server have been having trouble with 4k in general but mostly remuxes. I’ve had ATT fiber 1gbps for few years with no problems. I switched to the 2.5 gbps plan less than a month ago seeing that would help but no luck. They swapped me to the new bgw320 modem. Locally my remuxes play without problems on my XSX **Setup:** 2.5 gbps ATT fiber (speedtest Dl:2200 mbps Ul: 2300 mbps consistently) Latest Plex media server on Windows 11 i7 8700k with 16gb ram and GTX 1080ti Connected to my NAS that holds all files **Both Friends Setup(direct playing)** 1 gbps fiber internet Xbox Series X hardwired getting full speeds One has the Shield tube 2019 hardwired getting full speeds **Things I’ve tried:** Directly connected to modem Behind a router in IP Passthrough (current setup) UPnP & manually specified port (32400) Upgrade from W10 to W11 I’m not sure what else to try but one thing I did notice on the Plex dashboard is when a 4k remux is being played the upload speed seems to stay at a constant 13-15 mbps which is obviously not enough. Other users sometimes get up to 60 mpbs on 1080 when first starting so I’m not sure why the 2 having problems are being stopped at \<15. I would have another user try but no one else has the right setup or internet speeds for 4k remux direct play. ---
**Author:** ![Phoenix501](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/phoenix501/32/288433_2.png) [@Phoenix501](https://forums.plex.tv/u/Phoenix501)\ **Post date:** [June 30, 2022, 1:06am UTC](https://forums.plex.tv/t/direct-play-buffering-on-remote-connections/799026/2 "2022-06-30T01:06:39Z")
What do your friends have set as remote quality level in their settings? Can you confirm it’s “original.” ---
**Author:** ![cnsxskillz](https://avatars.discourse-cdn.com/v4/letter/c/22d042/32.png) [@cnsxskillz](https://forums.plex.tv/u/cnsxskillz)\ **Post date:** [June 30, 2022, 1:34am UTC](https://forums.plex.tv/t/direct-play-buffering-on-remote-connections/799026/3 "2022-06-30T01:34:27Z")
Yes Ive confirmed with them everything is set to original. Also on Plex dash & tautulli both show direct play ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 28, 2022, 1:34am UTC](https://forums.plex.tv/t/direct-play-buffering-on-remote-connections/799026/4 "2022-09-28T01:34:52Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.