# Direct play issues

**URL:** <https://forums.plex.tv/t/direct-play-issues/881229>\
**Category:** General Discussions\
**Created:** [June 28, 2024, 8:55pm UTC](https://forums.plex.tv/t/direct-play-issues/881229 "2024-06-28T20:55:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![BadAssRazz](https://avatars.discourse-cdn.com/v4/letter/b/53a042/32.png) [@BadAssRazz](https://forums.plex.tv/u/BadAssRazz)\
**Post date:** [June 28, 2024, 8:55pm UTC](https://forums.plex.tv/t/direct-play-issues/881229/1 "2024-06-28T20:55:56Z")

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Everytime i start a movie with direct play, it starts transcoding. So i can see on my receiver that it plays the wrong sound (pcm).  
But if i go to playback settings → quality → convert automatically → and back again on ‘play original quality’, then it works with the right sound (dts/dolby) without transcoding.

Is there an solution for this?  
Thank you

Setup  
Media player windows  
Nvidia shield  
Yamaha rx-v6a  
Lg 4k tv

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 26, 2024, 8:56pm UTC](https://forums.plex.tv/t/direct-play-issues/881229/2 "2024-09-26T20:56:08Z")

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