# Does anyone agree?

**URL:** <https://forums.plex.tv/t/does-anyone-agree/907141>\
**Category:** Online Media Sources\
**Tags:** rentals\
**Created:** [February 26, 2025, 10:46am UTC](https://forums.plex.tv/t/does-anyone-agree/907141 "2025-02-26T10:46:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![fallingdownthestairsalldayjose](https://avatars.discourse-cdn.com/v4/letter/f/7993a0/32.png) [@fallingdownthestairsalldayjose](https://forums.plex.tv/u/fallingdownthestairsalldayjose)\
**Post date:** [February 26, 2025, 10:46am UTC](https://forums.plex.tv/t/does-anyone-agree/907141/1 "2025-02-26T10:46:11Z")

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I typically don’t join these forums. The same way I don’t use Facebook or any other social media app. The only reason I’m here is because I’ve contacted Plex customer service and they have not responded. I rented the movie ‘Blink Twice’. It was very late, but I was excited to watch the movie. As expected, I fell asleep halfway through the movie. I was thinking OK I can watch it again tomorrow. Well guess what? They wanted me to pay for the movie again. I thought it was Customary to get 48 hours to watch the movie that you paid for.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 26, 2025, 12:51pm UTC](https://forums.plex.tv/t/does-anyone-agree/907141/2 "2025-02-26T12:51:24Z")

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According to the documentation, you can watch a rental for 48 hours after starting it.

[https://support.plex.tv/articles/rentals-purchases-on-plex/](https://support.plex.tv/articles/rentals-purchases-on-plex/)

If the rental expired before that, your best shot is to contact plex‘s billing team:

> ### Who can I contact about a billing question?
> 
> For billing issues or questions, feel free to [contact our Billing team](https://www.plex.tv/contact/?option=billing-issues) with details.

Just to clarify… the movie isn’t listed in „continue watching“ or the „My Rentsls“ section?

> ### Where can I find the movie after I rent or purchase it?
> 
> Rented movies will automatically appear in Continue Watching on your home screen. They can also be found in the the My Rentals & Purchases row of the **Movies & Shows** or **On Demand** source.

Both from [https://support.plex.tv/articles/faq-rentals-purchases-on-plex/](https://support.plex.tv/articles/faq-rentals-purchases-on-plex/)

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**Author:** ![kahilzinger](https://avatars.discourse-cdn.com/v4/letter/k/e99b99/32.png) [@kahilzinger](https://forums.plex.tv/u/kahilzinger)\
**Post date:** [February 27, 2025, 11:18pm UTC](https://forums.plex.tv/t/does-anyone-agree/907141/3 "2025-02-27T23:18:31Z")

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If you fell asleep watching it twice, maybe it was not all the movie it should have been. Did that with Broken Arrow.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 28, 2025, 11:18pm UTC](https://forums.plex.tv/t/does-anyone-agree/907141/4 "2025-05-28T23:18:54Z")

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