# Does not see files

**URL:** <https://forums.plex.tv/t/does-not-see-files/825555>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [January 4, 2023, 10:30pm UTC](https://forums.plex.tv/t/does-not-see-files/825555 "2023-01-04T22:30:19Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 4, 2023, 11:12pm UTC](https://forums.plex.tv/t/does-not-see-files/825555/2 "2023-01-04T23:12:14Z")

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I am guessing you just have issues with permissions in that on DSM7 I believe the permisson needs to be given to `plexmediaserver` more info about DSM7 configuration can be found in this topic. [DSM 7 - Plex Media Server - Release Info & Migration instructions - #17 by ChuckPa](https://forums.plex.tv/t/dsm-7-plex-media-server-release-info-migration-instructions/653717/17)

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