# Does not see :Plex Media Server

**URL:** <https://forums.plex.tv/t/does-not-see-plex-media-server/944028>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [October 6, 2026, 9:53pm UTC](https://forums.plex.tv/t/does-not-see-plex-media-server/944028 "2026-10-06T21:53:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gregu206](https://avatars.discourse-cdn.com/v4/letter/g/4bbf92/32.png) [@gregu206](https://forums.plex.tv/u/gregu206)\
**Post date:** [October 6, 2026, 9:53pm UTC](https://forums.plex.tv/t/does-not-see-plex-media-server/944028/1 "2026-10-06T21:53:43Z")

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Server Version#:1.43.4.10903  
Player Version#:1.115.0.426  
I had Plex working fine about a year back, ever since then, I cannot connect to my media files. I did not actively try to fix the issue until the past couple of weeks. When I am in a Plex app, either web or local, I select to add my media, and it gets stuck and wants me to download and install the Plex Media Server (PMS). I have done this numerous times without success. My media is on a Terramaster network drive. I logged into the drive and was able to install the PMS directly on the drive. I tried and it still was locked on wanting a download. I downloaded and installed the PMS on the computer and still no luck.

Any ideas? I am really close to another media server.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 6, 2026, 10:13pm UTC](https://forums.plex.tv/t/does-not-see-plex-media-server/944028/2 "2026-10-06T22:13:18Z")

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Sounds like the server is no longer claimed / linked to your account.

Can you still access it using the bundled web app locally (using the server’s local IP from within the same network)?  
http://[terramaster IP]:32400/web