Does paid support sound interesting to you? Take our survey!


Over the years, members of the Plex community, including the Ninjas, have devoted time and energy to helping others resolve their issues and learn more about getting the most out of Plex. It’s unique to find such camaraderie among users, and it’s no surprise the strength of this community has made the forums a special place for getting help with using Plex.

We’re looking at different ways we can bolster our support offerings in the future and we’d like to get your thoughts on one of those areas: paid technical support. A large support infrastructure for one-on-one help is quite expensive to maintain and we don’t want to raise prices, so we are evaluating paid technical support for those who want one-on-one help. Please take a few minutes and share with us your opinions in our Plex Support Survey. Thank you kindly!

Survey will be available until ~~July 26, 2017~~ ~~Extending till EOD Aug 3rd ~~
Survey is now Closed

Thank you for all of your responses.


Thanks to everyone who filled out our survey! We received over 300 responses and all the detailed feedback is greatly appreciated, tough love and all. We're going through each survey individually and wanted to let you know that every one is being read – every voice heard. We're fortunate to have such a passionate user community with great ideas to share. Thank you.