# Does Plex management care about the Android TV Client? **URL:** \ **Category:** Plex Players\ **Tags:** android-tv, roku\ **Created:** [December 30, 2021, 3:05am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272 "2021-12-30T03:05:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 30, 2021, 3:05am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/1 "2021-12-30T03:05:17Z")
I’m an age old plex pass enthusiast and I have to say; despite all the visual upgrades there seems to be a massive feature discrepancy between the Shield TV client and the roku, apple tv, etc… Whether it’s the FF audio issue they can’t seem to target or the fact that clickable actors doesn’t work. (you can still click on them but nothing happens unlike almost every other client) Again, huge plex fan but would love to know why Android TV is continually left in the dust. ---
**Author:** ![boblinthewild](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/boblinthewild/32/4050_2.png) [@boblinthewild](https://forums.plex.tv/u/boblinthewild)\ **Post date:** [December 30, 2021, 5:16am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/2 "2021-12-30T05:16:27Z")
I’ve been asking this same question for quite a while, with mostly crickets in response. The Shield is such an amazing platform, but it’s becoming less so with Plex. ---
**Author:** ![AZTyphoon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aztyphoon/32/102636_2.png) [@AZTyphoon](https://forums.plex.tv/u/AZTyphoon)\ **Post date:** [December 30, 2021, 5:25am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/3 "2021-12-30T05:25:29Z")
I agree with your impression. The shield is the superior client and should receive a higher priority in development. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 10:19am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/6 "2021-12-30T10:19:18Z")
> [@AZTyphoon](#): > > The shield is the superior client and should receive a higher priority in development. i’m a shield user myself (i have 2 of them), however i can’t agree that it should have a higher priority over any other device, that’s kind of elitest. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 10:20am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/7 "2021-12-30T10:20:00Z")
> [@GreenFern](#): > > The “Free Movies & Shows on Plex” part of the app works great though! it should be no surprise that the part of the product that actually makes them money would have more attention given to it. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 3:02pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/9 "2021-12-30T15:02:50Z")
> [@GreenFern](#): > > It really is in a bad state (all android TV clients and the Windows 10 client at least). whilst the androidtv client does have it’s issues, in general it does what it’s meant to do to, and it does it reasonably well. there currently aren’t any “show stopper” issues with the androidtv client. > [@GreenFern](#): > > Also keep in mind that this is the product that I actually paid for and that they continue to sell. you haven’t paid anything for the base product though, plex pass simply gives you additional services and features, the base plex product remains free to use. ---
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 30, 2021, 3:30pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/10 "2021-12-30T15:30:52Z")
Herman there are no show stoppers for you. For me and a lot of us every time we fast forward there’s a 75% chance the audio loses sync and you have to rewind it to sync again. To me that’s a show stopper. Please don’t make blanket statements regarding functionality for others. And yes, even though my plex pass doesn’t equate to the product it was still my choice to pay and evangelize for a product I believe in. For me that earns support or at the least communication. ---
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 30, 2021, 3:37pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/11 "2021-12-30T15:37:04Z")
> [@herman\_munster](#): > > i’m a shield user myself (i have 2 of them), however i can’t agree that it should have a higher priority over any other device, that’s kind of elitest. At this point there isn’t higher priority; it’s that the Roku, Apple, etc… clients have more functionality than the Android TV. At the very least all clients should retrain feature parity and understand that others might have more because the platform is technically more able (like the Shield) ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 3:48pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/12 "2021-12-30T15:48:04Z")
> [@xenogear74](#): > > Herman there are no show stoppers for you. For me and a lot of us every time we fast forward there’s a 75% chance the audio loses sync and you have to rewind it to sync again. To me that’s a show stopper. yes that does remain a bug, but hardly a showstopper IMO. pressing back once to go back 10 seconds solves the issue. a showstopper would be something that causes total failure of the app and/or playback. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 3:53pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/13 "2021-12-30T15:53:39Z")
> [@xenogear74](#): > > And yes, even though my plex pass doesn’t equate to the product it was still my choice to pay and evangelize for a product I believe in. For me that earns support or at the least communication. actually, it doesn’t earn you anything other than getting access to the features that are behind the plex pass paywall. ---
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 30, 2021, 4:20pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/15 "2021-12-30T16:20:03Z")
> [@herman\_munster](#): > > actually, it doesn’t earn you anything other than getting access to the features that are behind the plex pass paywall. we’ll agree to disagree on that, but I’m glad you have a firm opinion on the matter 🙂 > [@herman\_munster](#): > > yes that does remain a bug, but hardly a showstopper IMO. > pressing back once to go back 10 seconds solves the issue. > > a showstopper would be something that causes total failure of the app and/or playback. Again, these are your definitions and as you put it “in your opinion”. So while you are definitely entitled to it, that doesn’t hold weight with other users. Thanks! ---
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 30, 2021, 4:20pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/16 "2021-12-30T16:20:49Z")
> [@GreenFern](#): > > Honestly I understand that all software is going to have some bugs but they’re really starting to pile up because they aren’t fixing bugs that have been around for years. exactly. i’m not expecting perfection, but this major issue has been around for well over 1.5 years now. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 4:56pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/17 "2021-12-30T16:56:03Z")
> [@xenogear74](#): > > we’ll agree to disagree on that, but I’m glad you have a firm opinion on the matter plenty of evidence around these forums to confirm my opinion may be closer to the truth than yours unfortunately (for us all). there have even been comments from plex employees themselves saying that plex pass doesn’t give any a higher level of support than non plex pass users. > [@xenogear74](#): > > Again, these are your definitions and as you put it “in your opinion”. So while you are definitely entitled to it, that doesn’t hold weight with other users. you are, of course, correct, but equally that also means your opinion also does not hold weight with others. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 4:59pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/18 "2021-12-30T16:59:34Z")
> [@GreenFern](#): > > or the video being frozen for the first 15-30 seconds of a program until the audio catches up, that issue, is at least, being worked on with updates from a plex dev in the thread about the issue - which i have contributed to a few times. which suggests that the devs to “care” about the androidtv client in some way, albeit not as much as some might want. ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 5:01pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/19 "2021-12-30T17:01:16Z")
> [@GreenFern](#): > > Honestly I understand that all software is going to have some bugs but they’re really starting to pile up because they aren’t fixing bugs that have been around for years. the biggest problem, IMO, is that we don’t have a public bug tracker, so we have no idea how many bugs have been “officially” logged and if they are actively being worked on. having such a bug tracker might help with the perception that some have that nothing is being done. or it might indeed confirm that nothing is being done, which might be the reason why we don’t have a bug tracker - we’ll never know for sure. ---
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 30, 2021, 5:10pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/20 "2021-12-30T17:10:32Z")
Great talk! Now the main point of this post was to bring attention that there are frustrated shield users who haven’t heard a thing from development. so let’s keep it on that vibe 😌 ---
**Author:** ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)\ **Post date:** [December 30, 2021, 5:13pm UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/21 "2021-12-30T17:13:17Z")
> [@xenogear74](#): > > bring attention that there are frustrated shield users who haven’t heard a thing from development. so let’s keep it on that vib think your best course of action would be to find the thread for each of the issues you currently have, and post your logs etc there to try and keep each issue thread active. ---
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 31, 2021, 12:29am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/22 "2021-12-31T00:29:15Z")
> [@herman\_munster](#): > > think your best course of action would be to find the thread for each of the issues you currently have, and post your logs etc there to try and keep each issue thread active. I’ve been doing that for months and nothing has been done, hence this thread 🙂 but thanks! ---
**Author:** ![TMC](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tmc/32/264845_2.png) [@TMC](https://forums.plex.tv/u/TMC)\ **Post date:** [December 31, 2021, 12:56am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/23 "2021-12-31T00:56:58Z")
> [@herman\_munster](#): > > the biggest problem, IMO, is that we don’t have a public bug tracker, so we have no idea how many bugs have been “officially” logged and if they are actively being worked on. And Who’s fault is that? I believe the Subject of this thread should be: Does Plex MANAGEMENT care about the Android TV Client? As I believe the devs DO care but Aren’t allowed the time needed… And it’s not just the Shield… ---
**Author:** ![xenogear74](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xenogear74/32/91381_2.png) [@xenogear74](https://forums.plex.tv/u/xenogear74)\ **Post date:** [December 31, 2021, 1:21am UTC](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272/24 "2021-12-31T01:21:41Z")
> [@TMC](#): > > I believe the Subject of this thread should be: > Does Plex MANAGEMENT care about the Android TV Client? great point. changing thread now. [Next page](https://forums.plex.tv/t/does-plex-management-care-about-the-android-tv-client/767272.md?page=2)