# Does Plex Media Server support Intel Quick Sync when it works as a Windows service? **URL:** \ **Category:** General Discussions\ **Tags:** server-windows\ **Created:** [September 16, 2019, 12:11pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413 "2019-09-16T12:11:31Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sxyzy1016](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sxyzy1016/32/149925_2.png) [@sxyzy1016](https://forums.plex.tv/u/sxyzy1016)\ **Post date:** [September 16, 2019, 12:11pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/1 "2019-09-16T12:11:31Z")
I’m planning to let Plex Media Server work on a headless server (only has a Intel GPU and no physical monitors) as a Windows service (Windows Server 2016). Will the hardware acceleration of Plex work properly in this situation? Or what should I do to make it work? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 16, 2019, 1:07pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/2 "2019-09-16T13:07:34Z")
No, you will only be able to use the hardware **en** coding, but not the hardware **de** coding. There is no solution. You can only run Plex server as a scheduled task with automatic user logon, if you want to use full hardware transcoding. Or switch to Linux. ---
**Author:** ![kmac1036](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@kmac1036](https://forums.plex.tv/u/kmac1036)\ **Post date:** [September 16, 2019, 1:32pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/3 "2019-09-16T13:32:24Z")
@OttoKerner even if you use a headless display adapter? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 16, 2019, 1:32pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/4 "2019-09-16T13:32:50Z")
Yes, even then. ---
**Author:** ![kmac1036](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@kmac1036](https://forums.plex.tv/u/kmac1036)\ **Post date:** [September 16, 2019, 1:48pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/5 "2019-09-16T13:48:16Z")
that’s interesting to hear since Plex claims to support Windows DXVA2 which supports hardware decode… [https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/](https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 16, 2019, 1:49pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/6 "2019-09-16T13:49:07Z")
Yes, it supports that – in a user session. Not as system service. ---
**Author:** ![kmac1036](https://avatars.discourse-cdn.com/v4/letter/k/65b543/32.png) [@kmac1036](https://forums.plex.tv/u/kmac1036)\ **Post date:** [September 16, 2019, 1:51pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/7 "2019-09-16T13:51:42Z")
oh gotcha, I didn’t realize that . thanks for the info, learned something new today 🙂 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 15, 2019, 1:51pm UTC](https://forums.plex.tv/t/does-plex-media-server-support-intel-quick-sync-when-it-works-as-a-windows-service/462413/8 "2019-12-15T13:51:52Z")
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