# Dolby Vision Broken on Android TV

**URL:** https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118
**Category:** Plex Players
**Tags:** android-tv, smart-tv
**Created:** [December 17, 2022, 2:09pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118 "2022-12-17T14:09:21Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [December 17, 2022, 2:09pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/1 "2022-12-17T14:09:21Z")

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Server Version#: 1.30.0.6486  
Player Version#: 9.13.0.37280

So the latest update to the Android TV app has broken Dolby Vision for me. Has worked perfectly for quite awhile, so I hope we can get this fixed up!

via the release notes for this new Android TV app:

> - Player: when transcoding a DoVi stream we shouldn’t attempt to play it as DoVi.

My system needs to transcode the EAC3 audio to AC3 on my DV files and now since it has to do that to play proper 5.1, it breaks the Dolby Vision part of things.

Can we get some kind of On/Off toggle for this new player setting?

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [December 17, 2022, 3:55pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/2 "2022-12-17T15:55:36Z")

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So I was finally able to figure out how to install the previous versions apk on my android tv and I can confirm DV is now working correctly. Audio is being transcoded from EAC3 5.1 to AC3 5.1 and the video is a great direct stream of the 4k dv video.

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### Author: ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [December 18, 2022, 11:37pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/3 "2022-12-18T23:37:41Z")

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This is an unintended consequence of fixing another issue. There were cases where attempting to play a transcoded DoVi file would result in the device still trying to use the DoVi decoder, instead of the h264 decoder, because ffmpeg doesn’t strip out the DoVi stuff when transcoding. So now we’ll look at how we can preserve Direct Streams with DoVi, when just the audio is transcoded. If it’s a DoVi profile with an HDR10 fallback (such as profile 7) then it should fallback to HDR10. This should only present if you have something like profile 5 with no fallback. We’d prefer to fix the core of the issue, rather than adding some off/on setting, which would cause different issues under difference circumstances

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### Author: ![josh.hofer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/josh.hofer/32/10625_2.png) [@josh.hofer](https://forums.plex.tv/u/josh.hofer)
#### Post date: [December 19, 2022, 3:17pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/5 "2022-12-19T15:17:19Z")

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My issue was never any sort of stuttering, but [this](https://forums.plex.tv/t/plex-for-android/29115/453) is the version I downgraded to.

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### Author: ![nath999](https://avatars.discourse-cdn.com/v4/letter/n/a6a055/32.png) [@nath999](https://forums.plex.tv/u/nath999)
#### Post date: [December 19, 2022, 4:09pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/6 "2022-12-19T16:09:14Z")

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Removed my post, thought it was the same issue. I tried a downgrade but didn’t work.

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### Author: ![ktm\_91](https://avatars.discourse-cdn.com/v4/letter/k/73ab20/32.png) [@ktm\_91](https://forums.plex.tv/u/ktm_91)
#### Post date: [December 19, 2022, 8:39pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/7 "2022-12-19T20:39:24Z")

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Just tried with last beta version for Android TV (9.13.1.37378-beta), and the issue is not fixed.  
What. The. Hell.

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### Author: ![sixones](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sixones/32/329_2.png) [@sixones](https://forums.plex.tv/u/sixones)
#### Post date: [December 19, 2022, 9:54pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/8 "2022-12-19T21:54:13Z")

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Can you share the logs after attempting to play DoVi content on v9.13.1.37378-beta?

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### Author: ![e10kstarfire](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/e10kstarfire/32/259675_2.png) [@e10kstarfire](https://forums.plex.tv/u/e10kstarfire)
#### Post date: [December 20, 2022, 12:41am UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/9 "2022-12-20T00:41:21Z")

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Would this affect LG TV app also as seem to have lost Dolby Vision playback on this when transcoding audio, drops to HDR10 ?

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### Author: ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [December 20, 2022, 12:47am UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/10 "2022-12-20T00:47:55Z")

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No, that’s a totally separate issue. This only relates to Android TV devices

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### Author: ![ktm\_91](https://avatars.discourse-cdn.com/v4/letter/k/73ab20/32.png) [@ktm\_91](https://forums.plex.tv/u/ktm_91)
#### Post date: [December 20, 2022, 5:19pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/11 "2022-12-20T17:19:51Z")

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[Plex Media Server Logs\_2022-12-20\_18-18-14.zip](https://forums.plex.tv/uploads/short-url/itHArftl1YzFOrgvm4JQnkbMI2h.zip) (339.8 KB)  
Here they are

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<div class="post-metadata">

### Author: ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [December 20, 2022, 7:32pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/12 "2022-12-20T19:32:20Z")

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We’d need the [Android logs,](https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/) not the logs from the server

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<div class="post-metadata">

### Author: ![ktm\_91](https://avatars.discourse-cdn.com/v4/letter/k/73ab20/32.png) [@ktm\_91](https://forums.plex.tv/u/ktm_91)
#### Post date: [December 20, 2022, 8:58pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/13 "2022-12-20T20:58:02Z")

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[logging.zip](https://forums.plex.tv/uploads/short-url/4xKqFqEzlhaUuUXsrnQcC5uqu9P.zip) (494.1 KB)  
Here they are

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<div class="post-metadata">

### Author: ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [December 21, 2022, 12:15am UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/14 "2022-12-21T00:15:23Z")

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That version is an out-of-date beta, that doesn’t contain the fix. You’ll need to update to the latest release to get this fix, version 9.13.1.37378 or newer. You’re on 9.13.1.37355

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### Author: ![alex\_nrv](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/alex_nrv/32/295162_2.png) [@alex\_nrv](https://forums.plex.tv/u/alex_nrv)
#### Post date: [December 21, 2022, 12:53am UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/15 "2022-12-21T00:53:54Z")

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Hello Josh!  
Glad you could find a way to get the DV playback back by rolling back to a working version of the AndroidTV app!  
By any chance, could you direct me on how to achieve this? I would also like to roll back to the previous version that worked for me (1-2 weeks ago?) and enjoy Dolby Vision while the Plex team is looking upon this issue.

Thank you very, vey much!

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<div class="post-metadata">

### Author: ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [December 21, 2022, 1:39am UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/16 "2022-12-21T01:39:05Z")

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This has already been fixed, and a new version has been released

> [@Plex for Android](https://forums.plex.tv/t/plex-for-android/29115/455):
>
> Plex for Android 9.13.1 Available on [Google Play](https://play.google.com/store/apps/details?id=com.plexapp.android) and the [Amazon App Store](https://www.amazon.com/gp/mas/dl/android?asin=B004Y1WCDE). NOTE: We are performing a staged rollout, which means the update may take a day or two before it becomes available. FIXES: App could crash on startup on Blaupunkt devices. Player: allow DoVi when direct streaming. DOWNLOAD APK ([Plex Pass](https://support.plex.tv/hc/en-us/articles/200288566-What-is-Plex-Pass-) required): [Google Play (armv7a)](https://downloads.plex.tv/Kepler/kepler-armv7a-googlePlay-9.13.1.37459-39e89c99.apk)[Google Play (arm64v8a)](https://downloads.plex.tv/Kepler/kepler-arm64v8a-googlePlay-9.13.1.37459-39e89c99.apk)[Google Play (x86)](https://downloads.plex.tv/Kepler/kepler-x86-googlePlay-9.13.1.37459-39e89c99.apk)[Google Play (x86\_64)](https://downloads.plex.tv/Kepler/kepler-x64-googlePlay-9.13.1.37459-39e89c99.apk)[Amazon AppStore (armv7a)](https://downloads.plex.tv/Kepler/kepler-armv7a-amazon-9.13.1.37459-39e89c99.apk)[Amazon Fire OS Devices (armv7a)](https://downloads.plex.tv/Kepler/kepler-armv7a-amazon-9.13.1.37459-39e89c99.apk)

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<div class="post-metadata">

### Author: ![alex\_nrv](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/alex_nrv/32/295162_2.png) [@alex\_nrv](https://forums.plex.tv/u/alex_nrv)
#### Post date: [December 21, 2022, 1:41am UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/17 "2022-12-21T01:41:51Z")

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> [@Plex for Android](https://forums.plex.tv/t/plex-for-android/29115/455):
>
> 9.13.1

Oh! Sweet then!  
I thought it would take weeks before getting this fixed. This is awesome and quick!

I tried to install the beta APK v. 9.13.1.37378 but the app couldn’t install (sideload…)

I don’t see this official latest version on my TV’s Google Play store, but I guess it’ll be available soon enough, in 1-2 days, like you said because of the staged rollout.  
I am in Canada. Do you know if this version will be available, and any idea “when” ?

Thank you very much for your input!

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<div class="post-metadata">

### Author: ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [December 21, 2022, 1:55am UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/18 "2022-12-21T01:55:13Z")

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I’m not sure exactly when it’ll roll out to different users, but it should be within the next few days (definitely before Christmas) 🙂

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<div class="post-metadata">

### Author: ![ktm\_91](https://avatars.discourse-cdn.com/v4/letter/k/73ab20/32.png) [@ktm\_91](https://forums.plex.tv/u/ktm_91)
#### Post date: [December 21, 2022, 5:27pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/19 "2022-12-21T17:27:22Z")

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Last version fixed the Dolby Vision issue. I’ve noticed however another related issue: all the preview thumbnails of Dolby Vision contents have the same wrong pink and green tint. Of course I think that this time is a server-side bug. Is this a known problem?

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### Author: ![foxba2](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@foxba2](https://forums.plex.tv/u/foxba2)
#### Post date: [December 21, 2022, 10:43pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/20 "2022-12-21T22:43:18Z")

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The latest version actually totally screwed my DV playback (direct play, no transcoding of any sorts) on Android TV 11 and 12 devices.

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<div class="post-metadata">

### Author: ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)
#### Post date: [December 21, 2022, 11:04pm UTC](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118/21 "2022-12-21T23:04:51Z")

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Can you provide the [Android logs](https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/) and a [sample file](https://support.plex.tv/articles/201035968-generating-sample-files-from-media/), please?

[Next page](https://forums.plex.tv/t/dolby-vision-broken-on-android-tv/823118.md?page=2)
