# Dora (2024) Series Metadata Issue **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** metadata\ **Created:** [May 8, 2024, 3:26pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113 "2024-05-08T15:26:40Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 8, 2024, 3:26pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/1 "2024-05-08T15:26:40Z")
I’ve added the 2024 CGI show DORA. There is another live action show called Dora the Explorer planned for release later this year and I suspect the Plex Series agent is trying to pull in metadata from that show, which is non-existant at this point, in conjunction with elements from IMDB. No matter how I name my files, the 2024 CGI show listing does not appear in the list of choices when trying to match it. I’m using the Plex Series agent, and would rather keep it that way since I don’t want to have my entire library rescanned using a different metadata agent. As I said, from what I can gather, it’s pulling in a user generated show description from IMDB and nothing else (no episode names or descriptions) and potentially whatever blank metadata it’s found for the live action show. My file structure is as follows: DORA (2024) → Season 1 \> Dora (2024) - S0XE0X - Episode Name.mkv Things I have done to troubleshoot: - I’ve tried to force the use of TVDB’s agent by changing what agent it uses at the show level in order to pick up the TVDB listing at [DORA (2024) - TheTVDB.com](https://thetvdb.com/series/441663-dora). This did not work for the aired order or absolute order. - I’ve renamed the folder to “DORA (2024) {tvdb-441663}” to force the TVDB listing to be used. This also did not work - I’ve tried to use the IMDB code to see if I can get the metadata from there. Didn’t work. - I’ve done the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) several times. Did not work. - I’ve contacted TVDB support, which as you can imagine was useless. They suggested I bring the problem here. Passing the buck and refusing to acknowledge their API is ■■■■ is right on brand for them. - I’ve tried to correct the match every way I can. Using “Dora (2024)”, “DORA”, IMDB code, TVDB code, absolutely nothing works. Any help would be greatly appreciated. Server Version#: 1.40.2 Player Version#: 4.128.1 \ ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [May 8, 2024, 3:49pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/2 "2024-05-08T15:49:22Z")
If you name the top level folder `DORA (2024) {tmdb-236234}` does it help ? You’ll most likely need to [plex dance](https://forums.plex.tv/t/the-plex-dance/197064) the show (all steps). BTW… imdb ids don’t work for matching tv series, only tmdb or tvdb. I just searched using `tmdb-236234` in the fix match box and it found the show immediately. ![Screenshot from 2024-05-08 16-47-46](https://global.discourse-cdn.com/plex/original/4X/c/d/b/cdb06f61361ee8f2cfda39308d08ab8037695564.jpeg) **EDIT: Never mind** – I think there might be a problem in the plex backend with this show. I don’t see it at [https://watch.plex.tv](https://watch.plex.tv) so maybe someone from the team can take a look. I’d suggest updating the tag to include metadata. ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 8, 2024, 4:06pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/3 "2024-05-08T16:06:00Z")
Forgot to mention I tried that as well. This is what shows up. ![Capture.PNG](https://global.discourse-cdn.com/plex/original/4X/8/5/c/85cc5877f7bf86edf1c1662a6ac4073288d89fcc.jpeg) ![Capture](https://global.discourse-cdn.com/plex/original/4X/d/b/2/db20c6dc0d36fbbcaf2e9baa97376fe37ca6f942.png) ```auto ``` ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [May 8, 2024, 4:19pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/4 "2024-05-08T16:19:36Z")
Interesting… as it at least comes up for me. Try using language = English (UK) ? Using just English I get the same issue you see and it worked with UK. Anyhow, as I say I can’t find this on the watch.plex.tv so maybe its an issue they need to look into. ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 8, 2024, 4:36pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/5 "2024-05-08T16:36:37Z")
So that solution worked to find the correct title, but no other metadata comes in. It now shows “Dora” as the name of the show, but it still has the same description and no metadata on any episodes. Same if I search using tmdb-236234 or tvdb-441663. How would I go about submitting this issue to the Plex team so they can troubleshoot it on watch.plex.tv (if it’s not hoping someone from the team comes across this post)? ![Capture](https://global.discourse-cdn.com/plex/original/4X/9/d/3/9d323b2cc4d529330b0acaf2715fac22a7b9bf5d.png) ![Capture2](https://global.discourse-cdn.com/plex/original/4X/b/9/2/b920460b65357cda0fa671e8b66aed368f1d2f46.png) ![Capture3.PNG](https://global.discourse-cdn.com/plex/original/4X/6/4/5/6456499eeb95dc4f96e1346f6d7c765c2f385885.jpeg) ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [May 8, 2024, 5:32pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/6 "2024-05-08T17:32:53Z")
> [@apennismightier](#): > > How would I go about submitting this issue to the Plex team so they can troubleshoot it on watch.plex.tv That’s basically what you have done via the thread, now we just need to wait until someone from plex responds. I have had a look [DORA (TV Series 2024- ) — The Movie Database (TMDB)](https://www.themoviedb.org/tv/236234-dora-2024) and from what I can tell all the external ids linking this episode listing to imdb and tvdb seem correct. Plex basically default using tmdb episode ordering so typically we start there to fix any metadata issues. The only oddity I could find was over at [DORA (2024) - TheTVDB.com](https://www.thetvdb.com/series/441663-dora) where there was two enteries for tmdb in the **ON OTHER SITES** section. So I have fixed this by removing those links on tvdb and re-adding it. Maybe that will help but it’ll take between 48-72 for plex to pickup this change. Otherwise lets hope someone from plex responds… ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 8, 2024, 8:55pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/7 "2024-05-08T20:55:58Z")
Don’t get me started on the ■■■■ show that TVDB is. Of course their listings are off. I’ve already engaged with them on several occasions about how terribly their site is run. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 9, 2024, 2:53pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/8 "2024-05-09T14:53:51Z")
Thanks for report. It appears to be linked to these very wrong TVDB and TMDB pages. I’ll let metadata team know [https://thetvdb.com/series/397454-dora-the-explorer#general](https://thetvdb.com/series/397454-dora-the-explorer#general) > **[Dora the Explorer](https://www.themoviedb.org/tv/129591-dora-the-explorer)** > > A live action show based on the famous animation series. ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 9, 2024, 3:44pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/10 "2024-05-09T15:44:49Z")
Thank you! ---
**Author:** ![Jumbs](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jumbs/32/11011_2.png) [@Jumbs](https://forums.plex.tv/u/Jumbs)\ **Post date:** [May 14, 2024, 2:29pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/11 "2024-05-14T14:29:27Z")
Hi, The 2024 DORA show is failing to match correctly. It is matching some live action show with no episode metadata. It is matching some alternate show even when searched with tmdb-236234 and tvdb-441663. The Plex scanner must be tying it to some other ID that is incorrect. I dont think I can fix this locally, it needs to be done at the scanner level? Moderator Edit: Moved your post to this thread, since it is the same topic. @FordGuy61 ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 14, 2024, 3:27pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/12 "2024-05-14T15:27:11Z")
Any update on the fix? ---
**Author:** ![Jumbs](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jumbs/32/11011_2.png) [@Jumbs](https://forums.plex.tv/u/Jumbs)\ **Post date:** [May 14, 2024, 6:04pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/13 "2024-05-14T18:04:01Z")
Thanks for the merge. I usually am better at checking for dupes 🫢 ---
**Author:** ![Jumbs](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jumbs/32/11011_2.png) [@Jumbs](https://forums.plex.tv/u/Jumbs)\ **Post date:** [May 16, 2024, 1:40am UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/14 "2024-05-16T01:40:19Z")
I don’t see any change either @apennismightier ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 16, 2024, 1:54am UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/15 "2024-05-16T01:54:04Z")
Does this kind of thing take time? We’ve reported it, it’s been seen by Plex members… 🤷 ---
**Author:** ![apennismightier](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@apennismightier](https://forums.plex.tv/u/apennismightier)\ **Post date:** [May 22, 2024, 4:04pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/17 "2024-05-22T16:04:32Z")
Looks like it’s been corrected! ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [May 22, 2024, 4:05pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/18 "2024-05-22T16:05:06Z")
Sorry it took so long to get fixed. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 20, 2024, 4:05pm UTC](https://forums.plex.tv/t/dora-2024-series-metadata-issue/877113/19 "2024-08-20T16:05:55Z")
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