# Downgrade possible =?

**URL:** https://forums.plex.tv/t/downgrade-possible/937276
**Category:** Plex Media Server
**Tags:** server-asustor
**Created:** [March 20, 2026, 4:46pm UTC](https://forums.plex.tv/t/downgrade-possible/937276 "2026-03-20T16:46:25Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![DESA75](https://avatars.discourse-cdn.com/v4/letter/d/ac91a4/32.png) [@DESA75](https://forums.plex.tv/u/DESA75)
#### Post date: [March 20, 2026, 4:46pm UTC](https://forums.plex.tv/t/downgrade-possible/937276/1 "2026-03-20T16:46:25Z")

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How is it possible to downgrade my PMS to 1.42.xxxxxxx (before new ffmpeg has been added) as the world was great that time?!

NAS: ASUSTOR

MODEL: AS7010T

PMS: latest Version ()

Problem:

1. Where to find old versions able to be installed on my NAS?

2. How do I downgrade to that old version on my ASUSTOR as I am expecting that an manual install through ADM-software-install won‘t work?

Thanks

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### Author: ![Atomatth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/atomatth/32/314355_2.png) [@Atomatth](https://forums.plex.tv/u/Atomatth)
#### Post date: [March 20, 2026, 6:23pm UTC](https://forums.plex.tv/t/downgrade-possible/937276/2 "2026-03-20T18:23:38Z")

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What are the issues that you’re having with 1.43.0?

1. Did you install from the Asustor store or did you manually install PMS?
  - There may be previous installs here: `/volume1/Plex/Library/Plex Media Server/Updates`

2. You need to remove the existing PMS first. After that you can install 1.42.xx.
  - Removing the PMS app just removes the install, not your media or server data files.

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### Author: ![DESA75](https://avatars.discourse-cdn.com/v4/letter/d/ac91a4/32.png) [@DESA75](https://forums.plex.tv/u/DESA75)
#### Post date: [March 20, 2026, 9:00pm UTC](https://forums.plex.tv/t/downgrade-possible/937276/3 "2026-03-20T21:00:09Z")

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All streams since 1.43.xxxxx are not running smoothly and it doesn‘t matter if movie and/or show.

OttoKerner mentioned that new ffmpeg has been added so that might cause troubles.

That‘s why I would like to downgrade …

Install from ASUSTOR-store but no chance to find previous versions compatible with ASUSTOR

Sure that only the app will be removed?

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### Author: ![Atomatth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/atomatth/32/314355_2.png) [@Atomatth](https://forums.plex.tv/u/Atomatth)
#### Post date: [March 21, 2026, 12:53pm UTC](https://forums.plex.tv/t/downgrade-possible/937276/4 "2026-03-21T12:53:50Z")

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> [@DESA75](#):
>
> Sure that only the app will be removed?

100%! Just removed and installed on an Asustor I have with me. In most cases if the uninstall or removal from a NASs store is destructive, they’ll provide a warning prompt.

I couldn’t immediately find the previous 1.42.x builds. I’ll have to ask around.

In the meantime could you please do the following;

1. Confirm server [DEBUG logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) is enabled, VERBOSE logging is disabled.  
SAVE if changes.
2. Restart PMS
3. Give it two minutes to start and stabilize
4. Start a playback which shows the issue
5. Let it play for 20 seconds
6. Stop the playback
7. Download the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)
8. Attach the logs so I may see them.

I’d like to understand what’s happening that making such a bad experience.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 19, 2026, 12:54pm UTC](https://forums.plex.tv/t/downgrade-possible/937276/5 "2026-06-19T12:54:04Z")

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