# Download not working

**URL:** <https://forums.plex.tv/t/download-not-working/835912>\
**Category:** Plex Media Server\
**Tags:** server-windows, library-management, downloads\
**Created:** [March 27, 2023, 6:22pm UTC](https://forums.plex.tv/t/download-not-working/835912 "2023-03-27T18:22:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![vincenzo0506](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@vincenzo0506](https://forums.plex.tv/u/vincenzo0506)\
**Post date:** [March 27, 2023, 6:22pm UTC](https://forums.plex.tv/t/download-not-working/835912/1 "2023-03-27T18:22:28Z")

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Server Version#:  
1.31.2.6810-a607d384f

Player Version#:

My friend shared is server with me, with download access. I have PlexPass.

Downloading from his server is not an option.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [March 27, 2023, 6:29pm UTC](https://forums.plex.tv/t/download-not-working/835912/2 "2023-03-27T18:29:15Z")

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Downloads only works with the mobile apps and the Plex for Windows/macOS/Linux app. You cannot download from the browser

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**Author:** ![vincenzo0506](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@vincenzo0506](https://forums.plex.tv/u/vincenzo0506)\
**Post date:** [March 27, 2023, 6:47pm UTC](https://forums.plex.tv/t/download-not-working/835912/3 "2023-03-27T18:47:43Z")

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THANK YOU - Searched FAQ’s, that wasn’t in there…that I could find

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [March 27, 2023, 6:49pm UTC](https://forums.plex.tv/t/download-not-working/835912/4 "2023-03-27T18:49:45Z")

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Supported apps are listed in the overview. [https://support.plex.tv/articles/downloads-overview/](https://support.plex.tv/articles/downloads-overview/)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 25, 2023, 6:49pm UTC](https://forums.plex.tv/t/download-not-working/835912/5 "2023-06-25T18:49:52Z")

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