# Download Subtitles from Plex

**URL:** <https://forums.plex.tv/t/download-subtitles-from-plex/593899>\
**Category:** Remote Access\
**Tags:** subtitles\
**Created:** [May 22, 2020, 9:50am UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899 "2020-05-22T09:50:58Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![dcnilas11](https://avatars.discourse-cdn.com/v4/letter/d/2acd7d/32.png) [@dcnilas11](https://forums.plex.tv/u/dcnilas11)\
**Post date:** [May 22, 2020, 9:50am UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899/1 "2020-05-22T09:50:58Z")

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Hi all,

I don’t know if is a stupid question, but I really can’t get it.

I have my Plex Server running well, and some family members have access to him remotely.

But sometimes they want to download a video from the server. And until here all ok. They can.

But why there is not an option to download also the subtitle, from my server. If my subtitles are saved in my server also.

I need everytime they download a video from my server, to send the subtitle by email for ex.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 22, 2020, 10:58am UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899/2 "2020-05-22T10:58:34Z")

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Are you talking about “downloading” as in downloading the video from within Plex (e.g. to a mobile Plex client or to a Plex for Mac/Windows desktop client)?

> **[Download Content for Offline Access | Plex Support](https://support.plex.tv/articles/downloads-on-desktop/)**
>
> Our Plex apps for Windows and Mac have the ability to download media from your Plex Media Server, so you...

  

> **[Using Mobile Sync | Plex Support](https://support.plex.tv/articles/205553268-using-mobile-sync/)**
>
> Tip!: The Mobile Sync feature requires an active subscription for the main Plex Media Server account and for the iOS app...

  

> **[Mobile Sync for Shared Users | Plex Support](https://support.plex.tv/articles/201844463-mobile-sync-for-shared-users/)**
>
> Tip!: The Mobile Sync feature requires an active subscription for the main Plex Media Server account. It is possible to enable Mobile...

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**Author:** ![dcnilas11](https://avatars.discourse-cdn.com/v4/letter/d/2acd7d/32.png) [@dcnilas11](https://forums.plex.tv/u/dcnilas11)\
**Post date:** [May 22, 2020, 3:19pm UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899/3 "2020-05-22T15:19:43Z")

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Hi,

Yes. In my case it’s within Windows:

Sorry for the screenshot. Is in portuguese. But I think you can get it. 🙂

![imagem](https://global.discourse-cdn.com/plex/original/3X/c/4/c48053371973b24e16727af78c77b305b43864ef.jpeg)

I’m still not premium, but I have the option to download the file. But only the video, not the subtitle.

I need to be premium for that?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 22, 2020, 3:22pm UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899/4 "2020-05-22T15:22:00Z")

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From what I remember, Plex will only download the subtitles (and audio tracks) matching your audio & subtitle preferences:  
[https://app.plex.tv/desktop#!/settings/account](https://app.plex.tv/desktop#!/settings/account)

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<div class="post-metadata">

**Author:** ![dcnilas11](https://avatars.discourse-cdn.com/v4/letter/d/2acd7d/32.png) [@dcnilas11](https://forums.plex.tv/u/dcnilas11)\
**Post date:** [May 22, 2020, 3:40pm UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899/5 "2020-05-22T15:40:02Z")

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But in the preferences the config is correct.

 ![imagem](https://global.discourse-cdn.com/plex/original/3X/3/9/397c73f0bd45b4fcf4e839f310d7604b34afefa0.jpeg)

But is true that normally I put the subtitle name like this:

Ex.: Name S01E01.srt

Maybe I need to put:

Ex.: Name S01E01.por.srt

I don’t know if putting the .por in front, plex will understand, or if I need to do in another way.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 22, 2020, 3:42pm UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899/6 "2020-05-22T15:42:58Z")

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Yes… Otherwise Plex considers it just “some” subtitle – not a subtitle in a specific language. As your language preferences for subtitles refer to Portuguese, Plex will ignore subtitles in “some” (other) language 😉

> **[Adding Local Subtitles to Your Media | Plex Support](https://support.plex.tv/articles/200471133-adding-local-subtitles-to-your-media/)**
>
> Enable “Local Media Assets” If your media contains embedded subtitles or you have an external subtitle file, you have local...

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 20, 2020, 3:43pm UTC](https://forums.plex.tv/t/download-subtitles-from-plex/593899/7 "2020-08-20T15:43:04Z")

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