# Downloads fix **URL:** \ **Category:** Plex Players\ **Tags:** downloads, ios, android-mobile\ **Created:** [May 4, 2025, 12:57pm UTC](https://forums.plex.tv/t/downloads-fix/916817 "2025-05-04T12:57:07Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![bigalsworth](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@bigalsworth](https://forums.plex.tv/u/bigalsworth)\ **Post date:** [May 4, 2025, 12:57pm UTC](https://forums.plex.tv/t/downloads-fix/916817/1 "2025-05-04T12:57:07Z")
This is less of a feature suggestion and more of a fix an existing feature. The downloads function is completely unusable now. I see no mention of Plex being aware the function has both missing features (download next x unwanted) nor the fact that even downloading a single items is now incredibly slow and pauses constantly. This was working very well prior to the new update on the app. What gives? Can we get someone to respond to this issue. It is clearly not working as intended. ---
**Author:** ![jcschauer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jcschauer/32/335303_2.png) [@jcschauer](https://forums.plex.tv/u/jcschauer)\ **Post date:** [May 4, 2025, 6:29pm UTC](https://forums.plex.tv/t/downloads-fix/916817/2 "2025-05-04T18:29:49Z")
Same problems plus: My existing downloads are no longer viewable by show/season. Every episode is all listed flat. All downloads are now being transcoded despite having original quality selected. All new TV downloads now error out after downloading with “Connection Failed”. The new app is also very sluggish at times. Android-mobile Plex app. ---
**Author:** ![bigalsworth](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@bigalsworth](https://forums.plex.tv/u/bigalsworth)\ **Post date:** [May 4, 2025, 7:17pm UTC](https://forums.plex.tv/t/downloads-fix/916817/3 "2025-05-04T19:17:56Z")
I don’t notice too much issue with the app other than the downloads. I’ve hit an issue with needing to restart the Plex container as the playback is unresponsive… That hasn’t happened in many months. It feels rushed and I wish this was an opt in beta over a forced release ---
**Author:** ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\ **Post date:** [May 4, 2025, 7:22pm UTC](https://forums.plex.tv/t/downloads-fix/916817/4 "2025-05-04T19:22:32Z")
dude we know. Just look at the other hundred threads complaining about this. The new app broke a lot of things. Like go read some posts before making the hundredth one over the same exact thing. ---
**Author:** ![jcschauer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jcschauer/32/335303_2.png) [@jcschauer](https://forums.plex.tv/u/jcschauer)\ **Post date:** [May 4, 2025, 7:29pm UTC](https://forums.plex.tv/t/downloads-fix/916817/5 "2025-05-04T19:29:36Z")
I found the place to restore the old app version here: > [@This new android app is awful, where can I download the previous version?](https://forums.plex.tv/t/this-new-android-app-is-awful-where-can-i-download-the-previous-version/915593/7): > > To Downgrade Ensure you have developer options enabled (See below) Uninstall the current app Download the previous APK file for your version below arm64v8a is the most common for modern Android devices - Also works for Nvidia Shield [Google Play (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Google Play (arm64v8a)](https://downloads.plex.tv/Kepler/kepler-arm64-v8a-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Google Play (x86)](https://downloads.plex.tv/Kepler/kepler-x86-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Google Play (x86\_64)](https://downloads.plex.tv/Kepler/kepler-x86_64-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Amazon AppStore (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-amazon-10.26.0.2578-6cc7ea1a.apk)[Amazon Fire OS Devices (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-amazon-10.26.0.2578-6cc7ea1a.apk) Click the APK and follow the prompts to install it natively. Open the Play Store Go to Manage Apps & Devices Click the Ma… ---
**Author:** ![parallax1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/parallax1/32/407_2.png) [@parallax1](https://forums.plex.tv/u/parallax1)\ **Post date:** [May 5, 2025, 12:08am UTC](https://forums.plex.tv/t/downloads-fix/916817/6 "2025-05-05T00:08:24Z")
Do any of those give an estimate on when functionality will be restored? ---
**Author:** ![ReaperSPTN2109](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/reapersptn2109/32/85193_2.png) [@ReaperSPTN2109](https://forums.plex.tv/u/ReaperSPTN2109)\ **Post date:** [May 5, 2025, 12:19am UTC](https://forums.plex.tv/t/downloads-fix/916817/7 "2025-05-05T00:19:20Z")
the devs respond in this thread sometimes [New Experience Public Release Feedback - Plex Players / Mobile Devices - Plex Forum](https://forums.plex.tv/t/new-experience-public-release-feedback/910904/1015) ---
**Author:** ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)\ **Post date:** [May 5, 2025, 12:40pm UTC](https://forums.plex.tv/t/downloads-fix/916817/8 "2025-05-05T12:40:59Z")
best to just revert back if you can. I assume it will take 2-3 months. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 3, 2025, 12:41pm UTC](https://forums.plex.tv/t/downloads-fix/916817/9 "2025-08-03T12:41:30Z")
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