# Downloads not transcoding

**URL:** <https://forums.plex.tv/t/downloads-not-transcoding/930077>\
**Category:** Plex Players\
**Tags:** player-mac, player-windows, downloads\
**Created:** [August 25, 2025, 4:29am UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077 "2025-08-25T04:29:25Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![kril89](https://avatars.discourse-cdn.com/v4/letter/k/ecc23a/32.png) [@kril89](https://forums.plex.tv/u/kril89)\
**Post date:** [August 25, 2025, 4:29am UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/1 "2025-08-25T04:29:25Z")

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Trying to download some of my movies but don’t need the full size (lots of 4k movies). Before the I updated on both windows and mac my Plex (unraid) server would transcode the smaller file. But once both apps updated it was no longer transcoding just downloading the full files. Is this a common issue?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 25, 2025, 4:37am UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/2 "2025-08-25T04:37:57Z")

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What options have you configured for downloading media?  
`Settings` \> `Plex for Windows` \> `Downloads`  
`Settings` \> `Plex for Mac` \> `Downloads`

From [https://support.plex.tv/articles/configuration-and-usage-options/](https://support.plex.tv/articles/configuration-and-usage-options/)

> ### Downloads Settings
> 
> You can change the default download quality for Music and Video files. By default each will be set to “Original”
> 
> ![Download Settings](https://support.plex.tv/wp-content/uploads/sites/4/2019/08/Plex-1-800x268.png)

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**Author:** ![kril89](https://avatars.discourse-cdn.com/v4/letter/k/ecc23a/32.png) [@kril89](https://forums.plex.tv/u/kril89)\
**Post date:** [August 25, 2025, 4:52am UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/3 "2025-08-25T04:52:12Z")

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Set to 1080p 20mbps. And doesn’t seem to matter what I pick it always does Original Quailty

 ![plexdownload](https://global.discourse-cdn.com/plex/original/4X/b/6/5/b6579bbee206f1db10a737714e2670f9cbd23900.png)

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**Author:** ![ItsMattL](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/itsmattl/32/100188_2.png) [@ItsMattL](https://forums.plex.tv/u/ItsMattL)\
**Post date:** [August 27, 2025, 11:28pm UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/4 "2025-08-27T23:28:38Z")

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Came here to report the same issue. Plex for Mac 1.110.0.351-4e48eb83 completely ignores the quality setting. Tried every value there; it always downloads at original quality making downloading a full season of a show completely unusable.

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**Author:** ![zeroblackalpha](https://avatars.discourse-cdn.com/v4/letter/z/d78d45/32.png) [@zeroblackalpha](https://forums.plex.tv/u/zeroblackalpha)\
**Post date:** [August 28, 2025, 2:52am UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/5 "2025-08-28T02:52:45Z")

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Same here for me. Windows version 1.110.0.351-4e48eb83. The server version doesn’t seem to make a difference. Rolling back the desktop app to 1.109.0.329-ea562b95 did however fix it for me

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [August 28, 2025, 6:25pm UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/6 "2025-08-28T18:25:46Z")

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Thanks for reports.

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**Author:** ![trev8375](https://avatars.discourse-cdn.com/v4/letter/t/85f322/32.png) [@trev8375](https://forums.plex.tv/u/trev8375)\
**Post date:** [September 8, 2025, 8:57am UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/8 "2025-09-08T08:57:48Z")

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Same for me. No matter what I pick in the App, or change videoDownloadQuality to in plex.ini it always downloads as original quality

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**Author:** ![enstream](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@enstream](https://forums.plex.tv/u/enstream)\
**Post date:** [September 10, 2025, 7:38pm UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/9 "2025-09-10T19:38:47Z")

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I am having the same issue of ignored download quality with the following version : Windows Version 1.110.0.351-4e48eb83

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 9, 2025, 7:39pm UTC](https://forums.plex.tv/t/downloads-not-transcoding/930077/10 "2025-12-09T19:39:03Z")

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