# Drobo 5N2 Remote Connection Issues **URL:** \ **Category:** Remote Access\ **Tags:** server-drobo\ **Created:** [October 22, 2019, 4:48pm UTC](https://forums.plex.tv/t/drobo-5n2-remote-connection-issues/480049 "2019-10-22T16:48:22Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![bkochanowski](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bkochanowski/32/156023_2.png) [@bkochanowski](https://forums.plex.tv/u/bkochanowski)\ **Post date:** [October 22, 2019, 4:48pm UTC](https://forums.plex.tv/t/drobo-5n2-remote-connection-issues/480049/1 "2019-10-22T16:48:22Z")
Server Version#: Player Version#: I am trying to activate remote access to our Drobo 5N2. I can not seem to make this work. I have tried following the help articles as well. Here is a rundown of the setup I have at my home. Server is hosted on Drobo 5N2 with the drobo app. Seems to be the most recent version of the software available to Drobo since I don’t see an update option. Our network hardware are 4 Eero Pro stations wired throughout our home. Our ISP is AT&T Fiber at up to 1000Mbps. The connection coming into the house is through AT&T’s Modem/router, although the wifi is turned off. A while ago, remote connection was set up, but I noticed it no longer works. I am not sure when it became disabled. ---
**Author:** ![bkochanowski](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bkochanowski/32/156023_2.png) [@bkochanowski](https://forums.plex.tv/u/bkochanowski)\ **Post date:** [October 22, 2019, 4:49pm UTC](https://forums.plex.tv/t/drobo-5n2-remote-connection-issues/480049/2 "2019-10-22T16:49:11Z")
#### Version 1.15.6.1079 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 20, 2020, 4:48pm UTC](https://forums.plex.tv/t/drobo-5n2-remote-connection-issues/480049/3 "2020-01-20T16:48:22Z")
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