Server Version#: 1.29 and 1.3
Player Version#: N/A
So, ever since I purchased the DS920+, I’ve had issues with keeping the Plex Media Server running. On my 1019+, I never had any problems. I could finally keep the server running by using an older version and starting the server via ssh (start-stop-status start).
Today, Synology told me there was an available package update for Plex. 1.29. I tried updating to it hoping that my issues with keeping it running would be resolved, but no dice. I’m posting here to see if I can get this figured out.
I’ve tried uninstalling with the “erase” option and manually deleting the system’s internal user “PlexMediaServer”. When I install the with 1.30 from Plex.tv version (I’ve tried the plex pass and non-plex-pass versions) the install says “successful”, but I have the age-old problem of it starting for a few seconds and then just stopping on its own. I’ve gone through ChuckPa’s guide, which was informative. When I try starting it vis ssh (either with or without sudo), it just says, “Starting Plex Media Server …” and nothing happens after that. The server never starts and there is no additional information that follows.
In DSM 7, we can’t start PMS from the SSH because the environment isn’t setup.
Package Center sets the environment variables before turning control over to us.
This is how DSM 7 is. We have no root / administrative privileges of any kind.
PMS is forced to run as a non-privileged user in a constrained environment.
Server logs , manually collected by making a ZIP of the “Logs” directory, are needed.
Permissions updated (no errors sent via email), output below:
Task Scheduler has completed a scheduled task.
Task: Fix PlexMediaServer permissions
Start time: Fri, 06 Jan 2023 11:00:49 GMT
Stop time: Fri, 06 Jan 2023 11:02:21 GMT
Current status: 0 (Normal)
Standard output/error:
Tried to run PMS again, but same result. Starting… running… manually stopped. updated logs attached. Logs (1).zip (7.5 MB)
One thing I’ve noticed is that the log data seems to be time stamped Nov 29, despite it not being that date… is this a fixed date? Or is there an issue with my logs not updating?
@ChuckPa and @djfriday13 . I’ve started fresh about 5x… Everytime I remove PMS, I do “erase all” option. Outside of that, is there a more “fresh” way to start? Reinstalling DSM? Hopefully not…
Edit: Going to go ahead and say “Thanks!”. I’m not sure why standard Read/Write permissions weren’t allowing full permissions, or why the script to add permissions manually didn’t do it… but adding custom permissions for everything finally worked
Edit 2: I’m looking at the permissions again after changing them and they look to have reverted back? I check every box and it previously said “Full Control” and I checked the “apply to all subfolders” option. Then saved it and started PMS again
So, Full Control permissions are transitory and it will default to Read & Write thereafter?
I’ve never used that folder for media, but it’s possible during all the reinstalling and migrating of Synology servers that something happened - including incorrectly and temporarily assigning this folder for media purposes.
