# DSM 7 on DS214play

**URL:** <https://forums.plex.tv/t/dsm-7-on-ds214play/783925>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [March 26, 2022, 8:01pm UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925 "2022-03-26T20:01:27Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![NoMoreSilence](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nomoresilence/32/272944_2.png) [@NoMoreSilence](https://forums.plex.tv/u/NoMoreSilence)\
**Post date:** [March 26, 2022, 8:01pm UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925/1 "2022-03-26T20:01:27Z")

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Hello new to these forums I recently upgraded my DiskStation to version 7 from 6(stock) as I was having issues telling me that I do not have access to the server. After upgrade the previous version of plex got deleted I had to delete all of my TV shows and films (not actual files) it now says that an update is available even though there isn’t and no matter how many times I click “claim this server” it doesn’t work

Any ideas?

Server Version#:1.25.8.5663-e071c3d62  
Player Version#:Synology (DSM 7)

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**Author:** ![kylborn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kylborn/32/182235_2.png) [@kylborn](https://forums.plex.tv/u/kylborn)\
**Post date:** [March 26, 2022, 8:18pm UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925/2 "2022-03-26T20:18:09Z")

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I did this a while ago and followed what was said in this thread:

> [@DSM 7 - Plex Media Server - Release Info & Migration instructions](https://forums.plex.tv/t/dsm-7-plex-media-server-release-info-migration-instructions/653717):
>
> Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to DSM 7 for Plex use YOU ARE URGED TO READ THIS THREAD COMPLETELY BEFORE PROCEEDING OR ASKING QUESTIONS DO NOT INSTALL Synology BETA software UNLESS INSTRUCTED. This thread is a LIVING document. Expect it to change. Synology’s DiskStation Manager (DSM) has undergone significant changes in version 7.0. Many of those changes affected …

I don’t remember exactly what I did but it eventually worked. I remember it was a bit confusing. Good luck!

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**Author:** ![NoMoreSilence](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nomoresilence/32/272944_2.png) [@NoMoreSilence](https://forums.plex.tv/u/NoMoreSilence)\
**Post date:** [March 26, 2022, 8:22pm UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925/3 "2022-03-26T20:22:53Z")

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Thanks for the reply, ill check it out.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [March 27, 2022, 1:07am UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925/4 "2022-03-27T01:07:53Z")

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Do not install DSM 7.1 beta/release candidate. It is not compatible with Plex. Plex will not install on a NAS running DSM 7.1.

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It is in the document @kylborn linked, but sometimes missed.

To claim a Plex server on a Synology NAS running DSM 7.0, you must be using a system on the same network as the server. You must point the browser directly at the IP address of the NAS, http://[syno\_ip\_address]:32400/web. Do not click the “open” button in Package Center, do not use QuickConnect, do not use a domain name. This is only required for claiming.

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**Author:** ![NoMoreSilence](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nomoresilence/32/272944_2.png) [@NoMoreSilence](https://forums.plex.tv/u/NoMoreSilence)\
**Post date:** [March 27, 2022, 1:08pm UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925/6 "2022-03-27T13:08:16Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/3/2/2/32203c7ec3c43c46ffb36d1eb808f76dca45e8fa.jpeg)

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<div class="post-metadata">

**Author:** ![NoMoreSilence](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nomoresilence/32/272944_2.png) [@NoMoreSilence](https://forums.plex.tv/u/NoMoreSilence)\
**Post date:** [March 27, 2022, 2:55pm UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925/7 "2022-03-27T14:55:38Z")

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I have appeared to have fixed this issue, it was a DNS service that was being pointed to the router as I use a raspberry pi for adblocking purposes, it was offline lol I fully appreciate the time and effort of the plex community for guiding me through these services, also sorry for the newbie questions ;).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 25, 2022, 2:55pm UTC](https://forums.plex.tv/t/dsm-7-on-ds214play/783925/8 "2022-06-25T14:55:43Z")

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