# DSM 7 - Plex listing issues

**URL:** <https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [April 25, 2022, 5:35pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065 "2022-04-25T17:35:18Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![medina69](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@medina69](https://forums.plex.tv/u/medina69)\
**Post date:** [April 25, 2022, 5:35pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065/1 "2022-04-25T17:35:18Z")

</div>

Synology 7.0.1  
Plex Server 1.26.0.5715-8cf78dab3

Hi there,

I’m having problem since I’ve updated DSM to 7th version,

The main issue is that Plex is not showing all the files in the folders, and all the files have the same permissions,

Can you please help me?

Thanks in advice

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 25, 2022, 6:10pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065/2 "2022-04-25T18:10:25Z")

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Would you mind sharing some more details about your files (e.g. organization, naming) and for what library type you’re experiencing this?

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<div class="post-metadata">

**Author:** ![medina69](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@medina69](https://forums.plex.tv/u/medina69)\
**Post date:** [April 25, 2022, 6:26pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065/3 "2022-04-25T18:26:50Z")

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Sure,

My shared folder has the following structure:

\volume1\Downloads\Films  
\volume1\Downloads\Tvshows under this path I’ve one folder for each tv show, and two folders appear and 3 of them not.

I’ve gave the correct permissions to the plex system user.

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 25, 2022, 7:08pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065/4 "2022-04-25T19:08:33Z")

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Can you show a specific example of the naming/organization of those tv-shows down to the episode files?

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<div class="post-metadata">

**Author:** ![medina69](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@medina69](https://forums.plex.tv/u/medina69)\
**Post date:** [April 25, 2022, 7:59pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065/5 "2022-04-25T19:59:30Z")

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Here you have an example, as you can see the only tvshow that appear is Games of thrones and Mandalorian

 ![image](https://global.discourse-cdn.com/plex/original/4X/8/8/6/886230e216e558c3fed66643af7d79b035808f59.jpeg)

And in mandalorian ony appeared 8 episodes, the rest of season 2 didnt appear

 ![image](https://global.discourse-cdn.com/plex/original/4X/b/0/5/b05c635d210076fad487764ee0c1aab2ed8d0c19.jpeg)

Here you have season 1 permissions (the one that appear in plex)

 ![image](https://global.discourse-cdn.com/plex/original/4X/4/a/4/4a4e2f5d98e1eb9cc346093ca7a2f558ccfbbe72.png)

And season 2 permissions

 ![image](https://global.discourse-cdn.com/plex/original/4X/6/1/f/61f556d46cce8b9999492a1beab4744514836ee9.png)

And about the other tvshows same thing..

 ![image](https://global.discourse-cdn.com/plex/original/4X/3/c/e/3ced1ad5812283e8491f92187c5bd053ec03f799.png)

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 25, 2022, 8:16pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065/6 "2022-04-25T20:16:25Z")

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You should review your file naming / folder organization.  
Especially when it comes to the season folder – don’t use localized naming or a mix of show name, season number and other information.

## Example

### Wrong

```plaintext
Series
  Mandalorian
    The Mandalorian tomporada 1 complete...
      ...

```

### Right

```plaintext
Series
  The Mandalorian
    Season 01

```

Similarly, don’t have multiple season 2 folders – just 1!!

# 

Plex will also prefer the episode files to use `s01e01` schema instead of `1x01`– but for all I’ve seen the `1x01` style season/episode naming should be working.

# 

After renaming those season folders, you might need to perform the so called [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) to make Plex forget it already incorrectly identified those episodes (or ignored them).

# 

[https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 24, 2022, 8:16pm UTC](https://forums.plex.tv/t/dsm-7-plex-listing-issues/790065/7 "2022-07-24T20:16:54Z")

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